A Kenyan Job Market

A Kenyan Jobs Market

Monday, 17 February 2014

Visa Application Center Agent vacancy

Visa Application Center Agent vacancy

Monthly gross salary: Competitive remuneration depending on experience
Deadline: 15th March 2014

Job Category: Administration, Customer Services
Our client a worldwide leader in Customer Experience Management and Call Centre Business process with operations across all business sectors and all continents is looking for a VAC Agent to work in their Visa Application Centre in Nairobi.
Responsibilities:
To handle day-today Visa applications in compliance with Company processes.
• Meet and exceed set agreed customer service metrics.
• Meet and exceed Visa application handling metrics.

Qualification:
Must have worked in a call centre.
• Robust knowledge of customer service techniques and principles.
• Experience working in fast-paced and highly pressured environment.
• Must have bachelors degree in business or related discipline.
• Excellent written and spoken English.



Applications: Send your up to date CV to: application@summitrecruitment-kenya.com

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