REF: TECHNOLOGY_BPE_FEB_2014
We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.
Key Responsibilities:
- Create
KPI for new products/services, Marketing proposals, products &
services vendor evaluation process- weighted evaluation for new
hardware, features and services;
- Analyze
billing infrastructure on a weekly basis against the KPI;
- Design
Convergent Billing System to integrate new elements;
- Minimize
network and service impact for any change;
- Scheduling
all the planned works;
- Using
RACI model to share responsibilities and information in
cross-functional teams;
- Create
and update handover system configuration documentation after
software/hardware installation or upgrade;
- Configure
data for new systems with vendor engineer;
- Create/adopt
necessary work instruction for existing systems;
- S.W.O.T
analysis of projects on regular basis;
- Provide
recommendation reports to identify opportunities for improvement and
optimization of existing services;
- Create
tools/identify method(s) to obtain statistical data from the system;
- Analyze
the effect of a new/improvement change before & after
implementation;
- Setup
internal training to update teams on new changes;
- Transfer
knowledge to billing planning engineers;
- Build
internal and external relationships with key customers and suppliers
to deliver continuous quality solutions to business.
- University
degree or equivalent in one of the following: Telecommunications;
Electronic Engineering; IT (Computing) – Operating systems,
databases, system development, LAN design and configuration, TCP/IP
or equivalent from recognized institution;
- 3
years working as an engineer in a telecommunications environment
(vendor or operator)
- Experience
of GSM Intelligent Networks or billing systems an advantage
- Experience
of Huawei Convergent Billing System (CBS) will be an added advantage
- Analytical
& innovative problem solving skills;
- Must
be able to work without supervision & meet tight
deadlines/schedules, attend meetings and implement action plans;
- Proactive
in support & being self-motivated and collaborating with other
teams to achieve common objectives.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke
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