REF: TECHNOLOGY_CSE_FEB_2014
We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager- Customer Systems, the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Cloud Services. This position will involve liaising with other Information technology teams, other Safaricom teams and vendors to offer quality IT services to the business.
Key Responsibilities:
- Define
and monitor data and service availability for all Cloud related
Services;
- Offer
advanced administration of systems, applications and cloud related
services;
- Document
and update processes and procedures in use for customer systems;
- Provide
expert management of IT application incidents, root cause analysis,
management of problems and closure of recurring incidents;
- Creating
system requirements for support, and Testing of new products and
systems functionality;
- Create
high quality supportability requirements and test the achievement of
supportability requirements, once systems are delivered by vendors;
- Participate
in renowned research forums, and initiate ideas that improve system
availability, and performance.
- University
Degree in Computer Science or related technical field;
- MSc/MBA
in relevant fields is an added advantage;
- Advanced
UNIX/LINUX knowledge;
- Certification
in any of the following cloud or related trainings is an added
advantage;
- Cloud
Technology Associate;
- Cloud
Administrator;
- Cloud
Developer;
- Cloud
Security & Governance;
- Cloud
Service Manager;
- Cloud
Solution Architect;
- Cloud
Technology Associate;
- Tibco
Certification or any other enterprise EAI technology;
- Microsoft
certification: MCSD/ MCDBA is an added advantage;
- Oracle
certification in database administration or application development;
- Network
certification e.g. CCNA,CCNP or any other advanced certification is
an added advantage;
- 5
years of work experience in a networked and dynamic IT environment,
at least 2 of those should be in leadership position;
- 3
years Software development, Database administration, web
administration and or advanced Support Experience;
- 1
year experience in Cloud solution design, development and/or
administration;
- UNIX
scripting, PL-SQL and MSSQL Skills;
- Highly
developed analytical skills;
- Ability
to role-model and lead customers and fellow team members.
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 18th February 2014.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke
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