Customer Service Assistant vacancy

Eagle Africa Insurance Brokers Customer Service Assistant vacancy
Education: Diploma
Type: Permanent, Full Time

Reporting to Administration Manager; this position requires the applicant to receive clients and visitors in a prompt and professional manner and attend to them pleasantly, always maintaining a good corporate image. The applicant will provide relief for other reception / switchboard staff as required.
Purpose of this position

• To receive clients and guests and directing them promptly to the offices they wish to consult, making sure that their waiting time at the reception is as comfortable as possible
  
• Implement appropriate and reasonable restrictions on hawkers and the public
  
• Receive, stamp and distribute all incoming mails as required
  
• Answer telephone calls and route them promptly taking messages as necessary
  
• Maintain the telephone system in good working order, reporting all faults promptly to service provider and /or administration department
  

Qualifications and Competencies

• Diploma in Business Administration or equivalent
  
• 5 years of experience in a customer-focused industry
  
• Computer literate
  
• Excellent verbal and written communication skills
  
• Knowledge of insurance will be an added advantage
  

To apply log on to

http://www.africastopjobs.com/AfricasTopJobs/909