A Kenyan Job Market
A Kenyan Jobs Market
Team
Leader, Global Business Services vacancy
About
this company
The
Abraaj Group is a leading private equity investor operating in the
growth markets of Africa, Latin America, the Middle East, South Asia,
South East Asia, Turkey and Central Asia. Employing over 300 people,
including 140 investment professionals, we have over 25 country
offices spread across six regional hubs in Mexico City, Dubai,
Istanbul, Mumbai, Nairobi and Singapore. Our local presence across
these markets provides us with unmatched expertise, know-how,
proprietary transactional access and the ability to grow partner
businesses across borders
Job
description
The
Head of GBS will lead our back office operations. As part of this
role he/she will manage the business processing teams that cover
Finance and Fund Admin processes. The position will be responsible to
manage the local team and interface with key internal stakeholders in
terms of performance and service level assurance.
- Ensure
consistent delivery of services through the shared services
including governance and service management along the defined
service level agreements.
- Directly
supervise the work of the team (15 people) including mentoring,
coaching, and providing advice on procedures/work methods.
- Provide
effective customer service including verbal and written
communication such as handling complicated internal customer
queries, issues, complaints, and questions.
- Set
the effective goals aiming for better quality, escalating processes,
high speed and efficiency.
- Develop
detailed work plans, direct project teams, deliver status, meet
deadlines, manage to budget, meet or exceed quality standards.
- Guide
team through problem definition, issue identification and work plan
development using problem solving principles and past experience.
- Work
with virtual teams in different countries, managing cross cultural
issues and keeping a good relationship with them.
- Lead
the team to prepare and provide open cases resolution for good
performance in client services.
- Manage
team resources and provide updates on activities and project
progress of the team
- Ability
to work with different team members in a respectful and inclusive
manner
Desired
Skills and Experience
- +7
years of relevant work experience in Project Management and BPO
space with management responsibilities ideally in Sub-Saharan Africa
- Bachelor’s
degree
- Skilled
in business process reengineering and ability to expertly comprehend
and map process flows
- Experienced
in Analytics and comprehends KPI’s to insure operations metrics
and quality levels meet the SLA’s
- Advanced
presentation and writing skills to support team members with
Training and Operations efforts
- Solid
troubleshooting skills
- Strong
organizational and time management skills
- Project
Management Professional (PMP)
- Comprehension
of BI tools and Six Sigma/lean practices
- Experience/Knowledge
of Oracle
- Proficient
with all Microsoft Office applications including Word, Excel,
PowerPoint
- Solid
knowledge and hands on practice with Document workflow tools and
processes
Applicants
must send latest resume in PDF format along with the application
To
apply log on to
http://www.linkedin.com/jobs2/view/11651037?trk=vsrp_jobs_res_name&trkInfo=VSRPsearchId%3A2945567131392817682077%2CVSRPtargetId%3A11651037%2CVSRPcmpt%3Aprimary
Senior
Chief Accountant vacancy
Location:
Nairobi.
Industry:
Manufacturing
Our
client one of the most respected paint manufacturing companies with a
well-developed countrywide network of distributors and manufactures
of world class paints seeks to
recruit a Senior Chief Accountant to fill one
position, shared between the two
companies who are on the same compound and report to the two Managing
Directors of the two companies and shall manage the two Chief
Accountants in each organisation.
Key
Tasks and Responsibilities
- Supervise
and guide the accounts operations to ensure the timely and accurate
maintenance of accounts.
- Prepare
and document monthly profit and loss statements to be presented to
the board.
- Prepare
operational management Accounts in accordance to the processes.
- Develop
financial data/tools to provide accurate information to the CEO,
board and senior management team.
- Monitor
the management of payroll and payments of suppliers.
- Performing
accounting for capital projects from initiation to capitalisation as
fixed assets.
- Analyse
actual versus budget cost variances.
- Report
and account on any new changes in the production process.
- Analyse
financial reports, cash flow and budget to assist senior management
executives in enhancing performance.
- Coordinate
timely fulfillment of tax returns and various audits
- Planning,directing,organising
and synchronising the financial functions of the organisation by
applying financial/ accounting principles.
- Evaluate
the organisations fiscal performance and advice on long term
financial planning.
Business
analysis:
- Gather
and collect financial data to prepare, recommend and predict future
financial and operations analysed adequacy of capital, ability to
pay debts and other solvency related issues
- Analyse
financial information and reports to provide financial
recommendation to management for decision making.
- Analyse
current and past trends in key performance indicators including all
areas of revenue, cost of sales, expenses and capital expenditure to
increase productivity.
Reporting
and Budgetary control:
- Prepared
Management and treasury reports in accordance to IFRS and IAS
- Ensured
that the company’s Management accounts and information systems are
comprehensive, accurate and up to date.
- Liaise
with the external Auditors during continuous and end of year audits.
- Analyse
the departmental expenditure reports and providing feedback to
various departments on the performance levels vis-à-vis budget and
suggesting corrective and improvement measures
- Track,
oversee, review and implement corrective action plans geared towards
business performance improvement.
- Formulate
and establish associated Finance KPIs in line with the corporate
objectives.
- Support
the development, implementation and initiatives for continual
improvement of business operational performance, rock solid
reporting and tightened internal controls.
Tax
Issues:
- Computed
and remitted Taxes and statutory returns
- Ensured
compliance of all Tax issues and finalized KRA audit issues
Sage
Pastel version 11 role:
- Troubleshot
on issues and confirmed alternative solutions where the stated
design needed modification due to technical constraints within the
System.
- Recommended
changes and impact on agreed requirements and design to the
appropriate decision making forum for resolution (i.e. In-country
Deployment Lead, Finance and Supply Chain Managers).
- Reviewdata
cleansing activities to ensure that any Finance specific data object
issues are resolved.
- Support
the role mapping exercise and ensuring that the Finance roles are
mapped accurately
- Review
and provide input to the training curriculum for Finance and confirm
training requirements for Finance
Qualifications
and Competences
- Must
be a holder of a Degree with Finance or accounting Option from a
reputable university
- Certified
Public Accountant (CPA K)
- Computer
skills and knowledge of: - MS-Word, Ms-Excel, Ms-Project and Sage
Pastel
- Knowledge
of SAP is an added advantage
- Have
good presentation skills to be able to present to the board of
directors.
- A
strong commercial sense in order to practically interpret the
financial records in terms of revenues and costs.
- Five
years of accounting experience in middle level management
To
apply, send your cover letter and CV only with no other attachments
toapplications@flexi-personnel.com
before 22nd February, 2014.
Clearly
indicate the position applied for and the minimum salary expectation
on the subject line.
Director
of Sales and Marketing vacancy
About
this company
Life
at Living Goods
Living
Goods is aiming to make disruptive changes, dramatically improving
the lives of the poor. We think big, but we operate small and nimble.
At Living Goods, you will have the chance to use your creativity and
work with your teammates to conceive and test new ideas every day. If
you work well in a dynamic, highly collaborative culture, if you set
high standards for yourself and your colleagues, if you know how to
fail fast and learn fast, if you meet challenges with calm
determination and a sense of humor, you will thrive at Living Goods.
See www.livinggoods.org/principles
Job
description
Do
you want your work to matter? Do you have serious business skills and
want to use them to make a difference? Are you just looking for a
change, or are you looking for the chance to change millions of lives
for the better, including yours? If the answer is yes, read on.
Position
Overview
Living
Goods empowers micro-entrepreneurs to deliver life-changing products
to the doorsteps of the poor. We transform the health and livelihoods
of those in most need. We are a pioneering, dynamic and highly
impactful social enterprise and are entering a period of exciting
expansion. To help achieve our vision of dramatically and sustainably
improving the lives of the poor, Living Goods is seeking a Director
of Sales and Marketing to create a profitable and highly impactful
distribution system across Kenya.
As
the Kenya Director of Sales and Marketing you will lead and expand
our sales, marketing, recruitment and training teams and rapidly
building upon the early success we have had in Kenya.. You will be a
key member of Living Goods’ strategic global management team and
will also contribute to the success of our established operations in
Uganda. This position is based in Nairobi, with significant travel.
Responsibilities
- Lead
Living Goods’ Sales and Operations across Kenya.
- Build
upon existing early-stage operations to create a profitable and
highly impactful national distribution system.
- Achieve
ambitious targets for sales, margin, recruitment and social impact.
- Recruit,
develop, incentivize and oversee a network of independent direct
sales entrepreneurs.
- Lead
marketing of Living Goods products and the Living Goods business
opportunity for individual and group entrepreneurs.
- Collaborate
closely with the Living Goods Technology group to use mobile apps to
drive sales and recruitment, increase and monitor impact, and reduce
expenses.
- Collaborate
closely with the Living Goods Product Development group to offer
customers a highly compelling and impactful product range.
- Develop
a powerful customer and agent financing system.
- Launch
and oversee new branch outlets across the country.
- Share
expertise and experience with Living Goods’ Uganda operations and
Strategic Partnerships division.
- Shape
organizational strategy as a core member of the Living Goods global
team.
- Travel:
This position is based in Nairobi with considerable travel time
within Kenya and also to Uganda. The successful candidate should
expect to travel 30-50% of the month.
Desired
Skills and Experience
Qualifications
- Minimum
of 8 years’ experience in direct sales, multi-level marketing or
sales and sales force management, preferably in consumer packaged
and low-cost durable goods. Proven track record of driving sales
success.
- Private
sector experience in East African markets is essential, ideally with
direct sales, multi-level marketing or FMCG companies.
- Proven
success in executing a marketing strategy to increase sales volumes.
- Significant
experience in customer financing and the mobile technology is a big
plus.
- Successful
track record of driving geographically scaled, multi-unit
operations.
- Experience
recruiting, managing and motivating large teams.
- Minimum
of a Bachelor’s degree.
To
apply for this vacancy log on to
http://livinggoods.theresumator.com/apply/nOhTW1/Director-Of-Sales-And-Marketing.html
Accountants
vacancy
Job
Details
Our
client is seeking to recruit Accountants who shall be responsible in
executing day to day activities that relate to finance in the and
administration.
Such
shall include cash flow management, effective credit control,
procurement processing payments in time, posting the relevant journal
entries in the accounting system accurately, filling statutory
returns, proper book keeping and supporting documentation for all
transactions and reporting on monthly basis.
The
incumbent shall be reporting to the Group Finance Manager.
Roles.
- Timely
raising of LPOs and following up on deliveries for supplies within
agreed timelines.
- Raising
payment requisitions with all relevant documentation appended.
- Raising
petty cash vouchers requisitions for approval by Group Finance
Manager
- Reconciliation
of vendor accounts on monthly basis.
Invoicing.
- Debtor’s
accounts reconciliation and circulation of statements of accounts on
monthly basis.
Credit
control.
- Raising
Capital Expenditure requisitions
- Posting
of Journal entries in the system and forwarding to Group Finance
Manager for approval.
- Timely
filing of statutory returns (Income tax returns, VAT returns, With
held Tax returns & Corporate tax returns).
- Proper
filling of documentation.
Inventory
management.
- Preparing
monthly financial reports and analysis.(Receivables reports,
payables &bank reconciliation).
- Ensure
availability of facility supplies at all times and timely renewal of
licences and insurance covers.
- Participate
in annual budget consolidation process.
Requirements
- Bachelor
of Commerce/Economics degree with a major in Accounts or Finance.
- At
least 2 years experience working in a busy commercial organization.
- CPA
Part 11
- Excellent
communication skills.
- Excellent
analytical and financial reporting skills.
- Able
to work under minimum supervision with ability to meet strict
deadlines.
- Team
player & respectful to fellow employees.
If
qualified kindly send CV and application letter online clearly
indicating ‘Accountant’
on
the subject line by 28th
February, 2014.
DO
NOT attach any certificates. Only shortlisted candidates shall be
contacted.
To
apply for this position log on to
http://careers.n-soko.com/jobs/accountants-nairobi-nairobi-area-62081695-d
Medical,
Regulatory, and Quality (MRQ) Manager vacancy
About
the department
Novo
Nordisk Middle Africa was formed in early 2012. The affiliate is
composed of 16 nationalities spanning 48 countries in Africa. Novo
Nordisk has an established presence with human insulin in Africa and
our focus today is to sustain the growth of the market, ensure
availability of better quality modern insulin within the markets and
support the communities living with diabetes.
The
position is based in Kenya, reports to Middle Africa General Manager
who is based in Dubai and is a member of Middle Africa Management
Team.
The
job
Middle
Africa Medical, Regulatory, and Quality (MRQ) Manager position is a
globally oriented and will require strong interactions with many
stakeholders including regulatory bodies, treating physicians and
therapeutic experts.
You
will set strategy for Medical, Regulatory, and Quality functions and
ensure implementation of all activities driving the business in MA.
You are expected to maintain strong relations with the stakeholders
(MOH, KOL, HCPs) and manage contractual interactions with HCPs. You
will work towards increasing the prescribers’ base across Africa.
Your ambition will be to strengthen sales teams’ medical skills and
coordinate trainings such as CME in the countries. You will prepare
the affiliate for the future clinical trials. For regulatory affairs
function, you will ensure compliance with regulatory requirements in
the countries. You will be responsible for the quality assurance
function in the affiliate. You will work very closely with the other
Middle Africa functions and support Sales and Marketing. You will
represent Middle Africa in various global and regional projects. You
will have a frequent travel schedule within sub-saharan Africa.
Desired
Skills and Experience
Qualifications
You
carry experience in leading and motivating teams from different
backgrounds, origins and cultures in difficult and changing
environments.
You hold a Medical Doctor Degree with working
knowledge of Diabetes. You have minimum 5 years of experience in one
of these functions; experience in more than one function is a plus.
English proficiency is required; French proficiency is a very
valuable asset. You have excellent stakeholder management and
communication skills. You have experience in project management. You
demonstrate ability to see the big picture and provide useful advice
and input. You are problem-solving, result-oriented, and
multi-tasking. You have a capacity to work under pressure.
Last
but not least you have ground knowledge of the African pharmaceutical
industry and the risks faced by multinationals in a global
economy.
At Novo Nordisk, we strive for excellence. As a world
leader in diabetes care and a major player in haemostasis management,
growth hormone therapy and hormone replacement therapy, we offer our
employees opportunities for continuous growth.
Contact
For
further information, please send your CV's to Ece Özsan at
eozs@novonordisk.com
.
Deadline
28
February 2014
UAP
INVESTMENTS LIMITED CEO
vacancy
UAP
INVESTMENTS LIMITED-Kenya
UAP
Group is a pan-African Financial Services Group with interest in
Insurance, Investment
Management,
Property Investments and Development and related Financial
Services.
Currently
UAP has twelve (12) businesses operating in Kenya, Uganda, South
Sudan, Rwanda,
Democratic
Republic of Congo (DRC) and Tanzania. UAP Holdings Ltd is the holding
company
for
the various UAP businesses.
Job
description
- Lead,
in conjunction with the Board, the development of the Company’s
strategy
- Lead
and oversee the implementation of the Company’s long and annual
plans and budgets in accordance with the business strategy;
- Drive
Profitability of the business and achievement of business targets.
- Ensure
the Company is appropriately organized and staffed as necessary to
enable it deliver business objectives
- Ensure
effective internal controls and management information systems are
in place by developing strong business processes , policies and
procedures;
- Grow
the business through new product development and services ,
- Assess
the principal risks of the Company and ensure that these risks are
being monitored and managed,
- Ensure
that the Directors are properly informed and that sufficient
information is provided to the Board to enable the Directors to form
appropriate judgments;
- To
direct and coordinate the company’s financial and budget
activities to fund operations, maximize investments and increase
efficiency.
- Be
the face of UAP in the engagement with key stakeholders including
the public
Desired
Skills and Experience
- Proven
track record of managing a successful relevant business
- Sound
experience of working in financial markets for at least 10 years
- Senior
management experience of at least 7 years at a Fund Management
Institution,
- Investment
Bank or stock brokerage.
- Experience
of working in a start-up company would be an added advantage.
- Analytical,
with good attention to detail.
- Strategic
Leadership skills.
- Strong
team player with excellent interpersonal skills.
To
apply for this vacancy log on to
http://www.linkedin.com/jobs2/view/10824494?trk=vsrp_jobs_res_name&trkInfo=VSRPsearchId%3A2945567131392815967398%2CVSRPtargetId%3A10824494%2CVSRPcmpt%3Aprimary
Unilever
Welfare Assistant vacancy
Unposting
Date:
Mar-03-2014, 11:59:00 PM
Schedule:
Full-time
Primary
Location: Kenya-Rift
Valley-Kericho-Kericho-Plantations
Shift:
Day
Job
Job:
Supply
Chain
Travel:
Yes,
5 % of the Time
Job
description
Main
Accountabilities
·
Participate in the preparation of Unit welfare budgets &
performance.
· Responsible for cascading Company information
relating to welfare.
· Co-ordinate training of employees on
policies relating to Human Rights, Counselling & work
standards.
· Facilitate the implementation of all company
policies and procedures in the Department/Unit.
· Coach and
mentor employees in their units with regards to welfare & human
rights issues.
· Participate in Dignity Enhancement Committee
meetings with the leadership team and rollout actions in the units as
deemed fit.
· Coordinate Dignity Enhancement Committee (DEC)
agenda in respective units and departments and communicate the same
to Welfare Manager.
· Participate in housing committee meetings
and ensure implementation of actions in their units
· Facilitate
counselling to employees as may be required.
· Responsible for
the upkeep of villages, schools, social halls etc.
· Drive social
campaigns, audit and report on welfare issues, Human Rights and other
areas as may be allocated by the LT/Unit Management from time to
time.
· Promote water treatment and conservation of water,
electricity and other utilities in the villages.
· Participate in
welfare related conflict resolution and escalation at unit
level.
Required
Skills
·
Graduate in social science, Business Administration, Sociology,
Psychology, Human Resources, Agriculture and Horticulture.
·
Atleast two years relevant experience
To
apply for this vacancy log on to
https://unilever.taleo.net/careersection/external/jobdetail.ftl?job=140003FT
General
Manager Vegetable and Herb Production
About
this company
Desired
Skills and Experience
Ideally
a graduate you will have a proven track record in agronomy,
mechanisation and/or farm management within the fresh produce sector
supported by FACTS and BASIS, and ideally with some overseas
experience. You will need to have proven skills in Agronomy,
Operations and General Management .
This
role may appeal to you if are a young and ambitious grower looking
for the next opportunity to develop your career in a large and
successful business or alternatively you might be a more established
farm manager now looking for an overseas role
Job
description
Our
client is a market leader in the production and processing of
vegetables for export and is well established in Kenya. They supply
added value vegetable products to markets in the UK and Continental
Europe. As a result of continued growth the position of General
Manager – Vegetables and Herbs Production based in Naivasha has
arisen to run the farming operation.
Background
The
position is based at the production unit at Lake Naivasha, some two
hours south of Nairobi, an operation which employs a core staff of
250-300 people and exports around 7000 tonnes of vegetable product
annually. The business exports fresh vegetables daily throughout the
season supplying a multitude of customers throughout Europe.
The
Job
Working
closely with and reporting in to the Regional General Manager, the GM
role will be to manage the day to day operations of the business,
delivering the required vegetables and fresh herbs to the customer
requirements, assisting in the planned expansion of the business and
helping drive the profitability of the business. This role is an
integral part of the team strategically managing the vegetable, herb
growing and farming operations such that they profitably maintain
shareholder satisfaction in a sustainable manner. The key result
areas are:
• Planning,
developing and implementing a growing strategy aligned to the
company’s business plan which delivers best practice within the
farming operation and therefore long term sustainable competitive
advantage, growth and profitability;
• Leading,
mentoring, managing and developing individuals and teams to achieve
the desired strategic goals through effective communication; and
• Contributing
to the management of the company and promoting a culture which
enables people to think, be stimulated and enjoy what they do as a
valued member of the business
The
person
Ideally
a graduate you will have a proven track record in agronomy,
mechanisation and/or farm management within the fresh produce sector
supported by FACTS and BASIS, and ideally with some overseas
experience. You will need to have proven skills in Agronomy,
Operations and General Management .
This
role may appeal to you if are a young and ambitious grower looking
for the next opportunity to develop your career in a large and
successful business or alternatively you might be a more established
farm manager now looking for an overseas role.
The
position comes with a generous basic salary, accommodation, car and
bonus.
To
apply please send your CV with your current salary details to
martin@hendbrown.com
Microsoft
Technical account manager
vacancy
Location:
Kenya
- Non Location Specific, KE
Job
Category: Services
& Consulting
Location:
Kenya
- Non Location Specific, KE
Job
ID: 866846-134337
Division:
Services
& Support
Technical
Account Manager
Location
If
you’re highly proactive and motivated by exceeding your customers’
expectations, we’ll provide a wealth of opportunities to develop
your service delivery management skills, and career with an industry
leader.
Technical
account management at Microsoft
This
role is all about service delivery management. As the conduit between
your customers and our global resources, you’ll manage
relationships with clients, their relationship with our technology
and a range of activities related to improving the operational health
of their IT.
The
value the Technical account manager brings is increased customer
satisfaction, reduced support costs, and the awareness needed around
product improvements.
Key
Responsibilities:
As
a trusted adviser, you’ll ensure customers are making the most of
their technology by creating a bespoke service delivery plan to
improve operational stability and performance. An analytical problem
solver, you’ll collaborate with internal teams to gain expert
knowledge. Troubleshoot, drill down into any issues, share
opportunities and ultimately provide high level recommendations to
our customers. Highly organized, you’ll not only work with
colleagues to plan the best course of action - you’ll ensure we’ve
teams in place to deliver it too.
It’s
your chance to:
Become
immersed in a global organization that offers plenty of opportunities
to grow
Enjoy
access to refreshingly innovative technology
Have
the entire Microsoft network at your fingertips
Get
out of the office and alongside your clients, whilst building strong
connections with internal teams too
Collaborate
with programmatic colleagues across a worldwide organization
Benefit
from the mobile technology you need to work flexible
Benefits
of Microsoft:
Microsoft
has always been about recognising the value that different life
experiences and viewpoints bring to our business. We seek out people
from diverse backgrounds and encourage them to take risks and
approach challenges unconventionally.
Everyone
works differently and is motivated by different things. That’s why
we offer competitive pay and an wide assortments of benefits to help
you make the most of your life at work and away from it. In exchange
for a job well done, we will reward you well, invest in your health
and financial future, and because you are more than your job make
sure you have time to pursue your interests and passions away from
the office. Even our products and technologies help you balance work
with your life away from work by making it easier to work remotely
and manage your schedule.
Skills
and qualifications:
IT
industry background, ideally within service delivery
Experience
in client facing role
Strong
time, project and priority management skills
Degree
or equivalent in Computer Science, Engineering or equivalent
Able
to plan for and rise to a range of project and customer
challenges
Experienced
in IT operations and technical infrastructure
ITIL
certified
In
Microsoft Services, we help businesses around the world to accelerate
the power of Microsoft products and technologies. Working with 60,000
partners worldwide on some of the largest and most complex
technological challenges around, we provide technical consulting and
support services to 54 million customers
To
apply for this vacancy log on to
http://www.microsoft-careers.com/job/Kenya-Non-Location-Specific-TAM-Job/38828500/?feedId=25&utm_source=LinkedInJobPostings&utm_campaign=Microsoft
United
Nations(UN)Information technology assistant vacancy
Job
title:
Information technology assistant, G5
United
Nations Office at Nairobi
Posting
Period
19 February 2014-21 March 2014
Job
Opening number: 14-IST-UNON-33381-R-NAIROBI
(X)
Org.
Setting and Reporting
The
United Nations Office at Nairobi (UNON) is the UN headquarters in
Africa and the representative office of the Secretary-General. We
support programme implementation of the UN Environment Programme
(UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally,
as well as other UN offices in Kenya, by providing administrative,
conference and information services (www.unon.org). The post is
located in the The position is located in Client and Conference
Support Services (CCSS) of the Information and Communications
Technology Service (ICTS) in UNON.
Responsibilities
Under
the general guidance of the Chief, CCSS and and direct supervision of
the Chief-ICT Client Support Unit the incumbent will perform the
following duties:
1.
Manage Service Desk e-Mail Requests.
Receive
all incoming email and draft response to inquiries; Register incoming
Service Desk e-mail requests; Re-route emails to respective
recipients; Identify and resolve incidents/queries received; Process
schedules for planned jobs; Monitor the trend and nature of incoming
email requests and advice management on corrective action; Maintain
track of problems experienced and generate reports; Assist in
screening requests submitted for further investigation; Ensure that
outgoing emails are accurate and of high integrity; Coordinate the
registration of new equipment on Service Level Agreement; Keep all
help-desk staff informed of any perceived trends, positive or
negative in calls received; Follow-up on pending calls with relevant
team; Ensure existing workflows and procedures are adhered to.
2.
Service Desk Operations and Service Delivery
Receive
and log calls from clients; Perform 1st level support and implement
solutions for problems and escalate problems/tasks to appropriate
parties; Liaise with other areas of ICTS to facilitate completion of
service requests with set bench marks; Maintain a professional
Service Desk image at all times; Act as a problem escalation point
for contractors; Provide training to end-users on the use of standard
systems and applications.
3.
Desktop Administration:
Provide
full range of technical assistance in the area of desktop
administration and support; Provide technical advice to clients when
necessary; Provide assistance and guidance to clients in Standard PC
application software; Troubleshoot application software installations
and configurations, electronic mail, internet and network access
problems; Provide support for deployed computer application systems;
Install computer application systems software and hardware according
to specifications; Coordinate with other organizational units on
issues that affect desktop administration and configuration; Perform
2nd level desktop troubleshooting in conjunction with Engineers.
4.
Perform other related duties as assigned
Education
Completion
of secondary education, supplemental courses/technical certificate in
information technology or other related field.
Work
Experience
A
minimum of five years of relevant and progressively responsible
experience in the information technology field. Experience in the
administration, management and operation of a large IT environment
with MS servers desirable. Relevant experience in customer services
and related fields desirable.
Languages
English
and French are the working languages of the United Nations
Secretariat. For this position fluency in oral and written English is
required. Working knowledge of another UN language is desirable
Assessment
Method
Evaluation
of qualified candidates for this position may include a substantive
assessment which will be followed by a competency-based interview
Special
Notice
This
position is funded for an initial period of one year and may be
subject to extension.
Appointment
against this post is on a local basis. External candidates will be
considered only when no suitable internal candidate from the duty
station is identified. The candidate is responsible for any travel
expenses incurred in order to take-up the appointment. Staff members
are subject to the authority of and assignment by the
Secretary-General. All staff are expected to move periodically to new
functions in their careers in accordance with established rules and
procedures. 1. All applicants are strongly encouraged to apply
on-line as soon as possible after the job opening has been posted and
well before the deadline stated in the job opening. On-line
applications will be acknowledged where an email address has been
provided. 2. If you do not receive an e-mail acknowledgement within
24 hours of submission, your application may not have been received.
In such cases, please resubmit the application, if necessary. If the
problem persists, please seek technical assistance through the
Inspira "Need Help?" link.
To
apply for this vacancy log on to
https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL?Page=UN_JOB_DETAIL&Action=A&JobOpeningId=33381&
Consumer
Retail Intern vacancy
Intel
Kenya Nairobi
About
Intel Kenya
Creating
and extending computing technology to connect and enrich the lives of
every person on Earth--that's our vision, is it yours? We are
changing the world at Intel. Through our technical innovation, our
endless efforts in education, environmental sustainability,
healthcare, and much, much more.
The
range of computing products based on Intel® architecture goes beyond
PCs and servers and extends to phones, tablets, consumer electronics
devices, and more. We are the world's largest semiconductor chip
maker, based on revenue. Platforms are designed and configured to
work together to provide an optimized user computing solution--one
that is seamless, connected and puts the user at the center.
Step
inside our world and you’ll find one brilliant mind after another
working together in a spirit of collaboration that is simply
contagious. And through this shared dedication—this culture of
innovation and exploration—we do more than deliver the latest
technologies. We deliver the future. See for yourself. Look Inside
Job
description
This
is a fixed-term Internship position of up to 12 months in duration,
candidates must be working towards a relevant Bachelor's or Master's
degree.
The successful candidate's role will
include:
Supporting and creating consumer sales and marketing
programs for / with Technology Retailers / Telco and PC
manufacturers.
Supporting the team in the coordination and
management of consumer sales and marketing events.
Periodical
adaptation of global assets, tools and activities to local
market.
Managing distribution, maintenance of retail assets, POPs,
tools to Retail / Telco purchase points and
reporting.
Qualifications
You
must be a student currently pursuing a university degree in your
final year in Business Administration, Computer Science, Engineering
(Electronic) or Marketing with a focus on Consumer.
Pursuing
Masters in Marketing or pursuing MBA is a Plus.
Additional
qualifications should include:
Excellent communication skills and
fluent in English and Swahili.
Strong understanding of marketing,
consumer, retail and ability to work and collaborate with
global/local partnerships to building integrated sales and marketing
campaigns.
Strong analytical skills.
Excellent Microsoft*
Office* skills.
A team player. Demonstrated project management
experience would be an added advantage.
Team player in a
distributed/dispersed structure, initiative taking and self-motivated
to work with little supervision.
Some broad IT background or
technical familiarity with the current/emerging
technologies.
Enthusiastic about learning
To
apply for this vacancy log on to
https://intel.taleo.net/careersection/10000/jobdetail.ftl?job=726473&src=UNV-11802
IBM
Program Manager vacancy
IBM
Program Manager - Marketing as a Service(MaaS)
Job
description
1.
The Job:
• Owns Marketing & Analytics
Solutions/Applications delivery and takes responsibility for tracking
and reporting on Executive levels.
• Primary focal point from
AMS side for the delivery of Marketing “ IT Plan” as well as “NON
IT plan” projects at Africa.
• Manages IBM resources and
coordinate with client to deliver solutions related to Marketing,
Analytics and Customer life cycle Management in the 3G/4G and MNP
environment to support business and client.
• Ensures client
needs are addressed by constructing partnerships between the Project
Office, clients, vendors, fellow IBMers and subcontractors. Hence,
manage the implementation of these partnerships to ensure positive
customer feedback.
• Ensures client satisfaction through
development, implementation, and delivery of application as specified
in the Statement of Work.
• Supports Account Delivery Project
Executive and Project Executive in identifying growth opportunities
and contract profitability.
• Build and maintain client
relationships both with Business and IT Heads.
Required
- Bachelor's
Degree
- At
least 9 years experience in Project management methodologies,
emerging technologies and technical solutions pertaining to client
needs.
- At
least 9 years experience in experience in successful full-cycle
project delivery on complex, medium to large scale projects.
- At
least 9 years experience in leadership and strong management
capability.
- At
least 9 years experience in client facing experience
- English:
Fluent
Preferred
- Information
Technology
- At
least 10 years experience in Project management methodologies,
emerging technologies and technical solutions pertaining to client
needs.
- At
least 10 years experience in experience in successful full-cycle
project delivery on complex, medium to large scale projects.
- At
least 10 years experience in leadership and strong management
capability.
- At
least 10 years experience in client facing experience
Additional
information
Must
have a degree in Computer Science/IT with focus on management.
•
Good interpersonal, verbal, written and presentation skills.
•
Must be familiar with various marketing campaigns and requirements in
telecom industry mainly focused towards 3G/4G.
IBM is
committed to creating a diverse environment and is proud to be an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
gender, gender identity or expression, sexual orientation, national
origin, genetics, disability, age, or veteran status.
To
apply log on to
https://jobs3.netmedia1.com/cp/faces/job_summary?job_id=GBS-0630885
Microsoft
Partner
Sales Executive vacancy
Job
description
Job
Category: SalesLocation:
Kenya
- Non Location Specific, KEJob
ID: 866531-134203Division:
Sales
Microsoft
is in a unique position as the technology industry’s leader in its
commitment to the channel. Are you interested in joining a team of
individuals who are making significant impact with Microsoft
partners?
The Partner Sales Executive (PSE) for the Large
Account Resellers (LARs) and Enterprise Direct Advisors (EDAs)
partner audience is a critical leadership role within the partner
ecosystem at Microsoft. The LARs/EDAs are extremely important to
Microsoft as they drive considerable volume licensing and annuity
revenue through the LAR Channel. This is a highly strategic role
leading the planning and the successful growth of the LARs/EDAs. the
PSE needs to be a world class leader and collaborator externally with
their partners on the seller and executive levels, and internally
across Microsoft’s customer segments, business groups, marketing,
services, account teams and national, regional and local teams. Given
Microsoft’s immediate focus on “online services,” the candidate
will also need to be a major change agent, have impact and influence
with a high degree of autonomy, energy, flexibility and the drive to
create real and measurable business results. The PSE will be measured
based on the sales impact their managed partners have on revenue and
share related to Microsoft’s key products and workloads. In order
to drive revenue and share with and through their managed partners,
the PSE must have a strong sales acumen, the ability to drive
execution excellence with and through their partner organizations.
Growing the LAR commitment and influence to Microsoft revenue through
their capacity to drive solution sales and deployments of Microsoft
technology is critical to the LARs business success and to
Microsoft’s ability to scale in the marketplace.
Requirements:
- Bachelor’s
degree (MBA preferred)
- 5
- 8 years of related experience
- Sales/Services
Training/Certifications
- Proven
sales track record
- Self-motivated
- Strong
business/commercial acumen and entrepreneurial spirit
- Enterprise
Licensing sales and solutions
- Results
oriented and good decision making skills
- Good
communicator at senior levels internally and externally (and proven
impact at these levels)
- Demonstrates
the following Microsoft leadership competencies:
- Teamwork
(includes collaboration)
- Organizational
Agility
- Strategic
Thinking & Strategy Development
- Problem
Solving
Competencies:
- Drive
for results
- Influence
for impact
- Collaboration
- Adaptability
- Customer
focus
To
apply for this position log on to
http://www.microsoft-careers.com/job/Kenya-Non-Location-Specific-PSE-LAR-%28ESA%29-Job/38537800/?feedId=25&utm_source=LinkedInJobPostings&utm_campaign=Microsoft
Procter
& Gamble Internship Opportunity
Supply
Network Operations Logistics Internship
About
Procter & Gamble
P&G
serves approximately 4.6 billion people around the world with its
brands. The Company has one of the strongest portfolios of trusted,
quality, leadership brands, including Pampers®, Tide®, Ariel®,
Always®, Whisper®, Pantene®, Mach3®, Bounty®, Dawn®, Fairy®,
Gain®, Charmin®, Downy®, Lenor®, Iams®, Crest®, Oral-B®,
Duracell®, Olay®, Head & Shoulders®, Wella®, Gillette®,
Braun®, Fusion®, Ace®, Febreze®, Ambi Pur®, SK-II®, and Vicks®.
The P&G community includes operations in approximately 75
countries worldwide. Please visit Us.experiencePG.com for the latest
news and in-depth information about a career at P&G!
Job
description
SUPPLY
NETWORK OPERATIONS (SNO)
Supply
Network Operations (SNO) owns the flow of products and information
between P&G sites and retail customers. Our mission is to satisfy
consumers’ needs by ensuring that all products are available in the
right place at the right time – and at the right quality and cost.
You can start in Market Planning, the supply chain “control tower”;
Customer Service Operations, the daily face to the customer; or
Physical Distribution, which owns storage and timely delivery of
products.
Qualifications
Summary
of Job Requirements:
-
Currently studying towards a degree
- Strong skills in leadership,
and excellent in communication.
- Good command of the English &
local language
- 0-3 years working experience.
- Be willing to
face a new challenge every day.
Requisition Number: SNO00001183
To
apply log on to
http://jobs-pg.com/ke/nairobi-area/intern/jobid4682465-supply-network-operations_logistics-internship?ss=paid
Procter
& Gamble/African Leadership Academy vacancies
About
Procter & GambleP&G
serves approximately 4.6 billion people around the world with its
brands. The Company has one of the strongest portfolios of trusted,
quality, leadership brands, including Pampers®, Tide®, Ariel®,
Always®, Whisper®, Pantene®, Mach3®, Bounty®, Dawn®, Fairy®,
Gain®, Charmin®, Downy®, Lenor®, Iams®, Crest®, Oral-B®,
Duracell®, Olay®, Head & Shoulders®, Wella®, Gillette®,
Braun®, Fusion®, Ace®, Febreze®, Ambi Pur®, SK-II®, and Vicks®.
The P&G community includes operations in approximately 75
countries worldwide. Please visit Us.experiencePG.com for the latest
news and in-depth information about a career at P&G!
****This
internship opportunity is strictly for African Leadership Academy
Alumni students.******
The objective of the Internship program
is to offer our work, our people, our values, and our culture. We
believe there is no better way to learn about these things than to
participate in them first hand. And that's just what you'll do as a
P&G Intern where you will take on real projects that are vital to
the growth of our business with a presentation of your final project
to the department senior manager.
An
internship at P&G will give you:
Rewarding
& Challenging Work from Day 1-
You'll hit the job running with challenging projects that allow you
to improve peoples’ lives in small but always meaningful ways every
day, while rapidly growing your skills.The
Best Training and Career Development-
You will have the support of Company experts, balanced with business
unit & functional training courses to ensure your successful
on-boarding.Opportunity
to earn a Full Time Offer-
We value our intern program as it is our key pipeline to full time
employment. Each year between 70-80% of our interns receive full-time
offers so it is extremely important to us that you have a positive
experience. You are the future of our company!Opportunities
to Socialize & Network-
From events organized for people from your immediate area of the
business to Corporate-wide activities, you'll get to know other
interns, full-time employees and senior management.
Requisition
Number: CEE00001268
To
apply for this position log on to
http://www.linkedin.com/jobs2/view/externalApply/11630145?url=http%3A%2F%2Fwww.jobs-pg.com%2Fke%2Fnairobi%2Fentry-level-sales%2Fjobid4944518-african-leadership-academy-internship%3Fss%3Dpaid&urlHash=K6DK&csrfToken=ajax:1374614969053682294