Standard Chartered Bank Client Coverage Manager

Standard Chartered Bank Client Coverage Manager
Standard Chartered Bank Nairobi, Kenya

Job description
* Primarily responsible for providing direct sales support on post origination activities like documentation, reporting, etc by engaging with clients, CRC, Legal, Compliance, etc
* Active engagement with clients and product partners to ensure high level of utilization of regular limits.
* Work with the RM on a specified portfolio and jointly responsible for revenue growth.
* Ensure high standards of hygiene (including OR, Portfolio management, Credit risk, etc) in the portfolio.

* Timely generation/compilation of high quality MIS reports required periodically/ or as required on an ad-hoc basis for submission to Regulators/Group/Credit/OBUs etc.
* Preparation of other MIS reports including among others, Quarterly Portfolio Review packs required for internal reviews.
* To ensure that MIS reports are prepared (i) with minimal errors & (ii) with minimal reference to / disruption of work of Credit Analyst / CCM Teams.
Key Roles & Responsibilities 
Origination
* Strongly support the RM in origination by preparing pitch book, industry leads, etc.
* Document the client meetings attended by preparing a call report via the CRM system.
* Ensure timely completion of account opening formalities of the client including collection of documents, signature verification etc., by liaising with cash the operations teams & the CCM - Specialist teams.
* Work in partnership with FM to setup FEDS/MUREX ID and ISDA requests.
* Support the RM and CA in preparing briefing notes for Senior Management visits.
Client On boarding and Deal Execution
* Assist the RM in liaising with Legal & Compliance, CRC and clients to resolve documentation issues like Terms and Conditions deviations for standard documents.
* Obtain approval for modification in standard documentation wherever necessary from appropriate authority.
* Ensure documentation is completed and the limits loaded properly to ensure faster execution of transactions.
* Work with the CDD team to ensure eCDDs are created and renewed on time and ensure that there are no overdue CDD reviews.
* Seek approval from various authorities for release of trade offerings and release the deal in IMEX.
Account Management and portfolio quality
* Actively engage with clients and also with the product partners to ensure high level of utilization of regular limits.
* Work closely with product partners for coordinating client training for non lending products
Others
* Seek necessary approvals, wherever required and release trade offerings on time to ensure faster TAT on trade transactions.
* Transaction Monitoring (TM) including investigating the transactions, raising queries, submission & maintenance of TM reports.
* Co-ordinate with Ops / GSSC for any rectifying any ops related issues and issue SIFs wherever required within the authority.
* Ensure document deficiencies are minimum (as reflected by DDR, GDR, etc) and are rectified on time.
* Liaise with other Banks for information sharing and seeking opinion reports and respond to NOC requests from other Banks/NAK etc.
* Liaise with FAM/GAM/RAM for day to day account maintenance and operational issues.
* Arrange for stock inspection/valuation
* Ensure correctness of data in SCI/CRM/CPPR, etc.
* Attend portfolio review meetings along with RM/CA/Team leaders
* Track and action on Failed Trade Report
* Ensure compliance of all internal/regulatory policies & regulations.
* Anti Money Laundering (AML):
- Ensure you remain alert to the risk of money laundering and assist in the Bank' efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
* To ensure timely generation/compilation of high quality MIS reports required periodically/ or as required on an ad-hoc basis for submission to Regulators/Group/Credit/OBUs etc.
* To ensure that MIS reports are prepared (i) with minimal errors & (ii) with minimal reference to / disruption of work of Credit Analyst / CCM Teams.
* To ensure timely preparation of other MIS reports including, amongst others, Quarterly Portfolio Review packs required for internal reviews.
* To ensure that Quarterly Portfolio Review packs & other MIS reports are prepared (i) with minimal errors & (ii) with minimal reference to / disruption of work of Credit Analyst / CCM Teams.

Qualifications & Skills 
* A Bachelors degree in Business/Commerce/Economics is preferred however a degree in a science or other related field where analytical skills are gained is acceptable.
* Preliminary training in Standard Chartered Bank's Credit Skills Assessment Programme (CSAP).
* Professional Qualifications: ACIB/CPA/CPS qualifications are desirable for this role
* One year's experience in a busy Credit Management/Analysis Area of a major Commercial Bank is preferred.
* A service and solutions oriented mindset is a critical success factor
* Strong stakeholder management skills with ability to build sound cross functional working relationships
* Highly developed planning and organising skills working closely with RMs

Diversity & Inclusion 
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
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