Diageo - Nairobi - Kenya
Job description
****Application deadline: 26 th September, 2014****This role reports the In Market – Senior HR Advisor – First point AfricaContext/Scope:
First point Africa launches in April 2013 and will provide HR support services to; Nigeria, East Africa Breweries Ltd (and its various business units), Africa Regional Markets (and its various business units), Diageo SA and Brandhouse First point will be a dynamic, exciting and forward thinking place to work with a commitment to excellent customer service and the continuous improvement of the delivery of HR services to the business. It will provide a wide range of HR services to employees, Line Managers and HR colleagues across the markets it supports.The In-Market first point team is a local support team to the Regional Shared Service Team based in Nairobi to deliver process areas that cannot be delivered remotely. The primary focus of the In-Market first point team is around HR Query Resolution (Complex queries referred to the market from the HR SSC) and the coordination and delivery of various local HR activities..Purpose of the Role:The In Market HR Administrators purpose will be to be a key operational extension of the first point Shared Service Centre for the delivery of HR services within their assigned market(s).
They will also support the HR Director and HRBP’s for local HR operational activities across the end-to-end HR delivery in a market. Market Complexity: Liaising with employees, line managers and HR colleagues in their market (s) with a variety of local policies, Terms and Conditions and legislationTop Accountabilities:
- Employee
On- boarding – ensuring that all documentation for new
hires has been satisfactorily completed and captured.
- Benefit
enrolment – ensure that all new hires have been enrolled
in the appropriate benefit programs.
- Reporting
- maintain contact with local vendors / government agencies
to receive and administer reports or statutory documentation.
- Employee
Correspondence – Prints and distributes letters and other
correspondence developed in first point SSC but requiring local
printing.
- Employee
file Management – own the creation of and on-going
maintenance of locally held hard copy employee files and maintenance
of soft copy files in the document management system.
- Payroll
(where appropriate) – provide Workday reports to Payroll
and coordinate non Workday payroll data (e.g. Overtime) to provide
to Payroll.
- Market
HR Reporting – Runs market or business unit reports from
Workday (Eg Headcount, Absence) and provides to HRBP / HRD for
business performance meetings.
- Exits: Local
or face to face support to Line managers or HRBPs for Exit processes
(e.g. collection of equipment etc.)
- Local
Non Workday related Employee Lifecycle processes –
There will be market specific processes that are not completed in
Workday, these will vary by market. The in-market first point team
will be expected to deliver these.
Qualification & Experience:
- Tertiary
qualification in a relevant field or equivalent experience
- Proven
track record of HR capability and experience in a large
multinational organisation
- Performance
driven mind-set that delivers on agreed outcomes at pace - Instinct
for delivering, and inspiring others to deliver.
- Resilience
and confidence in a dynamic and at times ambiguous environment.
- Can
see both the minute detail as well as the bigger picture when
needed.
- Ability
to find solutions and tackle barriers.
- Aptitude
for technology with the ability to manipulate and manage systems to
deliver insights.
- A
thorough understanding of local HR policies, procedures and
practices and their application.
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