JOB PURPOSE:
Ensure that underwriting guidelines are met through accurate membership data capture, timely processing of medical cards, prompt dispatch of policy documents and endorsements.
NATURE AND SCOPE:
The position reports to the UNDERWRITING SUPERVISOR - MEDICAL.
The jobholder is responsible for:
- Compliance
to underwriting guidelines.
- Processing
and issuing of endorsements & membership cards
- Dispatch
of endorsements, policy documents & cards
- Underwriting
of medical application forms
- Accurate
capture and maintenance of client data
- Prompt
processing and dispatch of policy documents, new business and
renewal debits.
- Processing
of endorsements within set time frames,
- Timely
issuance and dispatch of debit and credit notes
- Preparation
and issuance of medical cards within set time frames
- Process
renewal of policies in the system within set time frame
- Attend
to correspondences and client queries within set time lines
- Capture
policy terms and conditions for reference
- Bachelors
Degree or equivalent (Educational)
- Pursuing
Insurance Professional qualifications
- A
minimum of two years experience in medical insurance
- Relevant
Computer skills – MS Word, MS Excel
- Timely
dispatch of policy documents, policy debits and endorsements within
agreed Service Level Agreements
- Timely
process and dispatch of cards within agreed Service Level Agreements
- Timely
processing of endorsements on IN&OUTPATIENT within agreed
Service Level Agreements
- Timely
response to all client queries.
- Satisfied
internal and external customers
Key Skills/Specialization: DIPLOMA IN INSURANCE
- See more at: http://careers.britam.co.ke/?q=node/163#sthash.cwTrEokl.dpuf
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