Job Introduction:
Responsible for driving the sales strategy, ensuring the growth and development of revenue. This would include the achievement of defined revenue targets, the development of organisational capacity, and the growth of the business across the various service offerings. Leading and negotiating major bids on optimal commercial/risk terms.
Role Responsibility:
- Effective,
targeted Business Growth
- Ensuring
that pricing, risk and commercial contract terms are appropriately
applied by businesses when entering into contracts and that price
increase strategies are developed and applied
- Ensure
that the business has a robust sales and business development
processes
- Direct
involvement in leading and negotiating major bids on optimal
commercial/risk terms
- Management
and development of Customer Focus
- Ensure
appropriate customer measures and KPIs are maintained at business
level
- The
development of High level relationships and account management with
existing and potential major customers
- The
generation of new business through building a customer base who
utilise the G4S Secure Solutions services and to increase secure
solutions revenue in relevant sectors in line with the G4S Secure
Solutions strategy
- Development
and implementation of Sales Strategy
- Leverage
and share the Group’s knowledge and best practice, credentials etc
- Input
into the overall G4S Kenya strategy development and implementation
and the facilitation of the necessary changes to sales and business
development structures and processes to align them with the strategy
- Shares
best practices focussing on Knowledge Management across centres of
excellence and specialisation.
- Development
and manage Sales Structure
- Ensure
that G4S Kenya has the capacity & capability in terms of
business development resources and the necessary components to bid
for and deliver sector specific solutions in relevant businesses
(technology partnerships, risk assessment capabilities, consultancy
style selling skills etc)
- Development
and execution of all Sales Operational activities, to include
strategy, sales process, pipeline management, forecasting,
reporting, analytics, sales tools & resources such as sales
force ,bid management, training, systems and tools.
- Opportunity
Management: Lead, manage and report on pipeline revenue and
forecasting using sales force
- Business
Management: Refine Sales Model as needed for current and future
products and services; manage and measure opportunity discipline;
provide opportunity guidance & recommendations.
- Sales
Operations Management: Coordinate support, integration and changes
to key sales business systems, including CRM and internally
developed applications to support revenue goals and sales process.
- Sales
Planning: confers with Senior Management to plan sales objectives,
aligns practice strategy against region and country objectives,
develop sales organizational model & processes, prioritize
opportunities and resources, coordinate functions between
departments, and establish responsibilities and procedures for
attaining objectives.
- Good
control and measurement over staff efficiency, effectiveness at all
levels of the sales process : marketing, Lead, Present, Pricing,
closing, handover
- Manage
margin on proposals and implement strategy to maximise this.
- Works
closely with other departments and cross functional teams to review
progress, resolve issues and ensure high level of customer
satisfaction during sales engagement
- Develop
effective relationships with leadership team to drive company
strategies and priorities
- Analysis:
drive key sales analysis, performance tracking, and KPIs. Including,
sales force trends and rankings in an effort to identify greater
efficiencies
- Sales
Business Processes: Develop consistent sales process, policies, and
rules of engagement. Enforce these processes through sales
administration.
- Proactively
identify opportunities for sales process improvements, prioritizing
opportunities, understanding process bottlenecks and inconsistencies
and facilitating implementation in sales channels
- Training:
educating sales team about Optimum Energy sales process and tools:
develop sales training materials, coordinate training initiatives
and delivery for sales teams
- Ensures
alignment of territories/accounts/regions and maximizes
effectiveness of the sales force
- Assist
in all facets of sales planning; including quotas, commissions/comp
plans, headcount and sales plan
Minimum qualification
- Relevant
formal tertiary qualification at first degree level coupled with
master’s degree.
- 7
to 10 years increasing level commercial experience in a
multinational setting
- Experience
in the development of business with, and negotiation of large bids
and tenders with, MNC’s and Governments
- Good
inter personal and people management skills
- Knowledge
Skills Attributes
- Excellent
communication (written and verbal), interpersonal, marketing and
negotiation skills
- Capable
of working effectively and productively with team members from
diverse cultural environments.
- Flexibility and adaptability to rapid environmental changes.
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