Chief
Operating Officer (COO) vacancy
Our
client, Kenya Airways Limited, is one of the best and most respected
airlines in Africa. With a fleet of 49 aircrafts flying to 64
destinations across the world, the national carrier continues to
focus on profitable expansion of its network and to pursue
sustainable improvement initiatives to further strengthen its
position as ‘the Pride of Africa’.
Kenya Airways recognises
that its people are its greatest asset and proactively seeks to
attract and retain the best, and inspire its people to delight its
customers. In its quest to consolidate its reputation as a warm,
friendly and caring airline, Kenya Airways would like to recruit a
performance driven, results oriented and innovative leader who has a
futuristic outlook, to fill the position of Chief Operating Officer
(COO)
Roles
& Responsibilities
Reporting
to the Group Managing Director/CEO, the COO is responsible for
managing the airline’s day-to-day operations with a focus on
strategic, tactical and short term operations management. The COO
will be responsible for the development, design, operation, and
improvement of the systems that create and deliver Kenya Airways
services and will therefore be involved in coordinating activities in
various departments including Technical Services, Ground Services, ,
Operational Control Centre and Flight Operations. He/she will also be
required to maintain a close working relationship with the Commercial
Director and will specifically be responsible for:
•Ensuring
that safety, security, quality and risk management policies are
adequately implemented and monitored and that the airline operates
within a safe environment at all times;
•Continuous improvement
of the total airline operations’ efficiency and ensuring that it
compares favourably to the best in the airline industry;
•Planning,
developing and implementing strategies for the management of all
relevant areas of operations, including systems and people
development, so as to meet agreed operations performance plans,
within agreed budgets and timescales;
•Establishing and
maintaining appropriate systems for measuring necessary aspects of
operations management and development;
•Monitoring, measuring
and reporting on operational issues, opportunities, development plans
and achievements, within agreed formats and timescales;
•Managing
and developing direct reporting staff including the Technical
Director, Director-Flight Operations, Ground Services Director, and
Head of Operations Control;
•Managing and controlling
departmental expenditure within agreed budgets;
•Liaising with
other functional/departmental managers (and importantly with the
Commercial Department) so as to understand all necessary aspects and
needs of operational development, and to ensure they are fully
informed of operational objectives, purposes and
achievements.
•Maintaining awareness and a sound knowledge of
operational developments, theory and methods, and providing suitable
feedback and interpretation to directors, managers and staff within
Kenya Airways;
•Contributing to the evaluation and development
of operations strategy and performance in cooperation with the senior
management team.
•Ensuring that airline operations meet and
integrate with Kenya Airways requirements, customer airlines and
regulatory requirements.
•Coordinating activities in all
operations to ensure smooth running of the airline
schedules.
•Maintaining good relationships with all the aviation
regulatory bodies and other government agencies including IATA, ICAO,
KAA, KCAA, KAAO and other foreign governments.
•Executing the
responsibilities of a company director according to lawful and
ethical standards.
•Overall responsibility for the operations
balanced scorecard for the airline
Requirements
The
successful candidate will have an undergraduate degree in Operations
Management or any other business related field with at least eight
years’ experience at senior management levels in Operations within
a reputable organisation. Experience in airline operations at COO
level or CEO experience within a medium sized organisation with
logistics operations, will be an added advantage. The successful
candidate will also be expected to have excellent people management
and communication skills, strategic aptitude and the ability to plan
and implement strategy for the enhancement of the airline’s
business, as well as to ensure the effective utilisation of the
workforce, equipment and facilities. S/he will also need to have
proven leadership skills, great business networks both locally and
internationally and an established track record in multiple and
versatile
To
apply log on to http://www.pwc.com/ke/en/executive-search
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