It’s a dirty secret in recruitment, many of the jobs advertised are already earmarked for internal candidates. “It happens all the time,” says Rusty Rueff, a former head of HR for Electronic Arts who’s board director.The following is the unknown;
- The
corporate black hole —
because of recruiter overload, the volume of applicants, and
technology problems, a resume submitted to a corporate career site
may actually have a zero probability of being reviewed. In the
industry, it can be referred to as “the black hole.”
- Looking
for an excuse to drop you—
there are books written about the need to focus on the positive
aspects of individuals, but the entire screening process is often
focused on finding a single error or lack of “fit” to quickly
eliminate any applicant. If you are categorized as a job-jumper, you
are unemployed, you have bad credit or Klout scores, you live in a
distant zip code, or they find weird things on Facebook about you,
you will be immediately rejected without knowing why. As a result,
those who fail to make a single mistake during the process, rather
than those who are the best, are the ones that are most likely to
get hired.
- The
rejection letter is designed to avoid complaints, not accuracy –
if you actually get a rejection letter or e-mail, you should be
aware that canned phrases like “we decided to move in another
direction” or “there were other more qualified candidates” are
pretested or lawyer-approved phrases that are designed to quiet you
and keep you from making a follow-up inquiry. In many cases, the
person sending the letter won’t even know the actual reason for
your rejection.
- The
interview process will likely be disjointed –
applicants invited in for interviews routinely complain about
disorganized interviewing, death by interview (having to go through
10 or more interviews), continually getting the same repeat
questions from different interviewers, and having to return multiple
times on different days. If the process seems poorly managed and
disjointed, it is probably because it usually is. The overall
corporate interview process is more often more whimsical than
scientific and integrated.
- Some
jobs are not really available to outsiders —
although legal requirements may require an organization to post all
open jobs, in some cases, the hiring manager has already
predetermined that they will hire internally. There is no way for an
external applicant to know when a job is “wired,” so applying
can only lead to frustration and you will never know that you did
nothing wrong.
- Some
companies are blocked —
if you work at a company covered by an informal “non-poaching”
arrangement where two firms agree not to hire from each other, your
chances of getting hired are near zero. Even though these agreements
are illegal, they are secret, so your application will never be
considered and you will never know why.
- Recruiters
won’t know if you are a customer –
you might think that being a loyal customer might help your
application, but most corporations have no formal way of identifying
an applicant as a customer.
- We
will keep your resume on file (but we will never look at it again) –
is certainly true that when they tell you that your rejected
application will be “kept on file” it will be. However, it will
be kept almost exclusively for legal reasons. The odds of a
recruiter scanning through a corporate database of thousands of
names in order to revisit a resume that has previously been rejected
are miniscule. Unless a recruiter remembers you by name, assume that
your resume has been dropped into the “black hole.”
- You
will never know the real odds –
although corporations regularly calculate the percentage of all
applicants that are hired, you will never find that number on the
corporate website. Although the lotto is required to publish your
odds of winning, corporations keep it a secret. For some jobs, the
odds are well over 1,000 to 1.
- Technology
may eliminate you —
and most large organizations, resumes are initially screened
electronically. Unfortunately, if the software is not fine-tuned,
the recruiter is not well-trained, or if you fail to use the
appropriate keywords and phrases, no human will ever see your
resume. In one test, only 12% of specially written “perfect
resumes” made it through this initial step, although in theory,
100% should have made it.
- Busy
people are forced to take shortcuts—
during a down economy, the volume of qualified applicants can force
recruiters and hiring managers to take shortcuts. For example,
recently a coordinator asked the recruiter which one of a handful of
resumes should be invited in for an interview. The response was “I
don’t have time to look at them; just flip a coin and pick them.”
Hiring managers are also known to make choices based on snap
judgments or stereotypes that add a degree of randomness to getting
a job.
- Don’t
call us, we’ll call you—
if an applicant is rejected at any stage, there is no formal
process to help you understand where you need to improve in order to
be successful when applying for a job in the future. Unlike in
customer service, there is no 1 -800 number to call, and because of
weak corporate documentation, recruiting might not actually know
(beyond a broad reason) why you are rejected and how you could
improve your chances.
Courtesy of www.ere.net
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