Housing Finance vacancies

Customer service officer vacancy
You will be expected to provide information to existing and potential customers with the aim of cross selling the company products and ensuring satisfaction, growth and loyal customers.
To achieve this you will be expected to do the following;

• Quick and efficient resolution of customer queries
  
• Manage queues by monitoring customers waiting time to ensure timely provision of services
  
• Collate customer feedback to ensure we meet customer expectations
  
• Avail information to customers by ensuring product brochures, marketing materials and stationery are constantly provided and replenished within the branch
  

The ideal candidate should have at least 2 years experience in Customer Service.

- See more at: http://www.websiterecruitment.com/housing/1487#sthash.1UwxpAa2.dpuf

Senior Valuer
The Senior Valuer's role is a critical role in policy formulation and portfolio management. You will manage risks relating to the value of properties offered as collateral in the various portfolios of Retail, Corporate, SME and Project Finance.
You will achieve this by;

• Managing valuers and the valuation process as per the laid down policy and process standards
  
• Monitoring performance of valuers and provide feedback on their performance
  
• Reviewing and redefining  where appropriate the valuation process
  
• Coordinating with project teams to update and review reports against bills of Quantities and schedule of works
  
• In consultation with relevant firms ensuring establishment of a robust property price index
  
• Training, motivating and developing staff for continuity and succession planning
  
• Exercising budgetary controls to ensure cost is within budget
  

- See more at: http://www.websiterecruitment.com/housing/1463#sthash.RJLRVKZW.dpuf

Project Evaluation Officer
The Project Evaluation Officer's role is in Housing Finance Credit division. You have the responsibility of ensuring all construction projects run smoothly to successful completion. To achieve this, you will identify potential risks and provide mitigation measures at the on boarding and implementation phase of large construction projects. You will also coordinate with the projects multi faceted technical team to ensure compliance to the laid down policy. Ideal candidates should have qualifications in the Built environment, knowledge in real estate industry with experience in construction project management. This is an exciting opportunity to be part of an important growth area at Housing Finance.

- See more at: http://www.websiterecruitment.com/housing/1385#sthash.KUGtRsXz.dpuf