At Fairmont Hotels & Resorts, our Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Director, Sales, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.
Hotel Overview:
Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
Summary of Responsibilities:
Reporting to the Area Director Sales & Marketing Africa, responsibilities and essential job functions include but are not limited to the following:
- Exceed
personal sales goals, monthly, quarterly, annually, through account
development and maintenance, regular sales calls, entertainment and
sales trips/tradeshows.
- Support
goals, objectives, and philosophies of Fairmont Hotels and Resorts
and The Fairmont Kenya properties.
- Utilize
Opera Sales & Catering Systems to track, prospect, book and
follow up accounts.
- Acquire
and maintain a working knowledge and market intelligence of
competition portfolio.
- Develop
lead sources through prospecting, solicitation, referrals, trace
files, and cold calls.
- Conducts
site inspections with prospective and existing clients.
- Develop
and implement new sales strategies, tactics and action plans for
account base through market and competitive intelligence.
- Coordinate
and financially manage sales trips, including reports or activity
pertaining to the specific market.
- Maintain
active membership in industry related organizations and associations
pertaining to the specific market.
- Assist
other sales and catering managers and refer group and catering leads
and other sources of business for hotel through active solicitation
of account base
- Attend
Sales Meetings, office events, and hotel-sponsored functions.
- Prepare
for and attend daily sales meetings, monthly sales & marketing
meetings and other meetings as necessary.
- Responsible
to submit weekly sales report to the Director of Sales / DOSM.
- Maintain
and update current account information in Opera and hard files.
- Involvement
in industry Functions and/or trade shows, FAM visits and Industry
Events.
- Support
and perform to Fairmont Hotels and Resorts, Company Sales and
Marketing Standards.
- Assist
with any other duties as requested by supervisors and management.
Qualifications:
- Bachelors
degree and/or Hotel Management degree preferred
- Experience
handling Wholesale / Leisure an asset
- Experience
with Opera Sales & Catering or similar database management
system
- Minimum
of 3 years experience in hotel catering and conference sales/sales.
Additional experience in the hospitality industry an asset.
- Good
understanding of Luxury market
- Possess
or attain affiliation with leading industry Association within three
years of hire/taking position
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
Closing Date: 10.Sep.2014, 11:59:00 PM
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