Service Consultant vacancy

Service Consultant vacancy
Job Title : Service Consultant
Work Location : Nairobi
Mandatory Skill:
• Fluency in written and spoken English.
• Minimum 1 year of experience in sales/customer service.
Job Responsibilities :
• Greet customers and ascertain what each customer wants or needs.
• Open and close cash registers, performing tasks such as counting money, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain records related to sales.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Arrange and display merchandise to promote sales.
• Prepare sales slips or sales contracts.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Keep shelves, counters, and tables clean.
• Exchange merchandise for customers and accept returns.
• Bag or package purchases, and wrap gifts.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery for merchandise.

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http://www.myjobsinkenya.com/job/100157,1819694,1/Service%20Consultant