Safaricom Billing planning engineer vacancy

Safaricom Billing planning engineer vacancy

REF: TECHNOLOGY_BPE_FEB_2014
We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.
Key Responsibilities:

• Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process- weighted evaluation for new hardware, features and services;
  
• Analyze billing infrastructure on a weekly basis against the KPI;
  
• Design Convergent Billing System to integrate new elements;
  
• Minimize network and service impact for any change;
  
• Scheduling all the planned works;
  
• Using RACI model to share responsibilities and information in cross-functional teams;
  
• Create and update handover system configuration documentation after software/hardware installation or upgrade;
  
• Configure data for new systems with vendor engineer;
  
• Create/adopt necessary work instruction for existing systems;
  
• S.W.O.T analysis of projects on regular basis;
  
• Provide recommendation reports to identify opportunities for improvement and optimization of existing services;
  
• Create tools/identify method(s) to obtain statistical data from the system;
  
• Analyze the effect of a new/improvement change before & after implementation;
  
• Setup internal training to update teams on new changes;
  
• Transfer knowledge to billing planning engineers;
  
• Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.
  

Role requirements;

• University degree or equivalent in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;
  
• 3 years working as an engineer in a telecommunications environment (vendor or operator)
  
• Experience of GSM Intelligent Networks or billing systems an advantage
  
• Experience of Huawei Convergent Billing System (CBS) will be an added advantage
  
• Analytical & innovative problem solving skills;
  
• Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;
  
• Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.
  

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Monday 24th February 2014.


The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

United Nations Environment Programme(UNEP) Intern - environment affairs

United Nations Environment Programme Intern - environment affairs

Job titile: INTERN - ENVIRONMENT AFFAIRS - UNEP Division of Environmental Policy Implementation (DEPI), I
Department: United Nations Environment Programme
Deadline: 28 February 2014
Job Opening number: 14-IMA-UNEP-33369-R-NAIROBI (O)

Org. Setting and Reporting
The United Nations Environment Programme (UNEP) is the United Nations system's designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action.
The UNEP Division of Environmental Policy Implementation (DEPI),internship is for 3 months with an opportunity for extension, depending on the needs of the department.
The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period.
Under the direct supervision of the Head of the Freshwater and Marine Ecosystems Branch (FMEB) of the Division of Environmental Policy Implementation (DEPI), the intern will:
A. Support the implementation of the Regional Seas Partnership for Small Island Developing States (SIDS):
• Following up and assisting Regional Seas programmes that contain SIDS member states to implement the forthcoming Regional Seas partnership for SIDS, as it relates to the green economy for oceans and SIDS, as well as other relevant decisions taken by UNEP’s Environment Assembly and Conference of the Parties;
• Monitoring UNEP programmes with SIDS, and to evaluate achievements, including analysis of problems encountered, recommending solutions and remedial actions;
B. Assist the Head of Branch in the delivery of the 40th Anniversary of the Regional Seas Programme:
• Assisting in the preparation of materials and media related activities related to the 40th Anniversary of the Regional Seas Programmes
C. Assist the Head of Branch in the delivery of the 40th Anniversary of the Regional Seas Programme:
• Assisting in the preparation of materials and media related activities related to the 40th Anniversary of the Regional Seas Programmes
Competencies
Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
Education
Applicants must at the time of application meet one of the following requirements:
be enrolled in:
a. be enrolled in a graduate school programme (second university degree or equivalent, or higher);
b. Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent);
c. Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.
Be computer literate in standard software applications;
Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
Have a demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Advanced University degree in relevant fields of international relations and development, marine affairs, marine biology, geography, business administration and economics preferred.
Special Notice
Your application for this internship must include; 1.A Completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT Skills, and three references.
2.An accompanying letter (cover note) that includes; Title of degree you are currently studying, Graduation date (when you will be graduating from the programme), List the IT skills and programmes that you are proficient in using, and Explain why you are the best candidate for the internship and what you hope to gain from the internship.
3. A letter from your university clearly indicating the status of your enrollment, what programme you are enrolled in and the anticipated date of graduation from the programme.
4. A copy of your university degree certificate (if you have graduated).
Due to a high volume of applications received, ONLY successful candidates will be contacted.



To apply log on to

https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL?Page=UN_JOB_DETAIL&Action=A&JobOpeningId=33369

United Nations(UN)Intern-public information vacancy

Intern-public information vacancy

Job title: INTERN - PUBLIC INFORMATION, I
Department: United Nations Office at Nairobi
Deadline 22 February 2014

Org. Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human SettlementsProgramme (UNHABITAT) globally, as well as other UN offices in Kenya, by providing Administrative, conference, Security and information services (www.unon.org).
The UNON Host Country Relations internship is for 3 months with an opportunity for extension, depending on the needs of the department.
The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.



Responsibilities
Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.
Under the direct supervision of the Manager, Host Country Services Unit, the intern will:

• Using modern internet/ social medial tools available, develop a Public Relations strategy and communication protocol to be used for all client agencies subscribed to the UNON Host Country Services, by analyzing and interpreting client opinions, attitudes and issues that might impact, for good or ill, the operations and plans of the Host Country Services Unit;
• Assist in updating the Standard Operating Procedures of the Unit to include all the major changes in immigration, duty free and vat exemption procedures initiated by the Government of Kenya in the last year;
• Assist in reworking/redesigning the present staff members guide (on immigration, duty-free and vat) to make it user friendly and more helpful to new, existing, and separating/retiring staff members;
• Develop standard uniform templates for communicating important internal/external notices to agencies as and when required; research and conduct a programs of action and communication to achieve the informed client/staff member understanding necessary for the success of the Host Country Services Unit;
• Research and suggest new methods of establishing effective communications with the various departments of the Government of Kenya that the Host Country Services Unit interfaces with regularly



Competencies
Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client

Creativity:
-Actively seeks to improve programmes or services
-Offers new and different options to solve problems or meet client needs
-Promotes and persuades others to consider new ideas
-Takes calculated risks on new and unusual ideas; thinks "outside the box"
-Takes an interest in new ideas and new ways of doing things
-Is not bound by current thinking or traditional approaches
Education
Applicants must at the time of application meet one of the following requirements:
be enrolled in:
a. be enrolled in a graduate school programme (second university degree or equivalent, or higher);
b. Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent);
c. Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.

Be computer literate in standard software applications;
Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Studies in Public Relations, Public Communication, International Relations required.

Special Notice
Your application for this internship must include;

1.A Completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT Skills, and three references.

2.An accompanying letter (cover note) that includes; Title of degree you are currently studying, Graduation date (when you will be graduating from the programme), List the IT skills and programmes that you are proficient in using, and Explain why you are the best candidate for the internship and what you hope to gain from the internship.

3. A letter from your university clearly indicating the status of your enrollment, what programme you are enrolled in and the anticipated date of graduation from the programme.

4. A scanned copy of your degree certificate.

Due to a high volume of applications received, ONLY successful candidates will be contacted.




To apply log on to https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL?Page=UN_JOB_DETAIL&Action=A&JobOpeningId=33191