A Kenyan Job Market

A Kenyan Jobs Market

Thursday 30 January 2014

Domestic Operations Manager vacancy

Domestic Operations Manager ( Courier services )

Aramex started in 1982 as an express operator rapidly establishing itself into a global brand recognized for its quality service and unique multi-product offering. In January 1997, Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX.


Job description

  • Manage the various inbound/outbound and warehouse operations and ensure compliance to service expectations and quality standards
  • Manage the proper use of the existing technology and systems
  • Maintain and improve the quality of the service and commit to pass the various quality audits
  • Manage all sales projects according to client’s requirements and contracts
  • Keep record of customer visits and update it regularly.
  • Manager the customer service function within the operational teams and handle complaints to ensure professionalism and on-time resolution
  • Lead the improvement of projects to increase operational efficiency and improve performance.
  • Work with the Station Manager on setting the yearly objectives and expansion/development plans
  • Measure, control and evaluate the express team leaders/supervisors performance
  • Responsible for ensuring illegal and hazardous shipment do not get through the operations
  • Develop and maintain good working relationships with the related local authorities and airlines to facilitate business growth and development
  • Manage the total operations expenses according to the set budget

Desired Skills and Experience

  • Bachelor Degree in a related field
  • Proficiency in English
  • Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
  • Possession of proven business networks.
  • Must have excellent organisational and planning skills
  • Must be able to work well in multicultural environment
  • Must have excellent analytical and research skills
  • Must have a minimum of 5 year experience within a similar position

To apply follow the link below

Safaricom Ltd Key account manager vacancy

Safaricom Ltd Key account manager


Reporting to the
Sector Manager – Government Sector,the role holder will be in charge of developing, managing and expanding the Public Sector accounts customer base, relations and services to ensure growth, profitability and retention of the Public Sector accounts customer segment.

The successful candidate will be responsible for;
  • Effectively manage the existing/newly acquired Public Sector accounts in terms of uptake of other products and services (VAS), payments, revenue growth, provision of advisory services, delivery issues, post-paid process end to end and ensure compliance to the set agreement requirements;
  • Effectively develop and manage relationship matrix and engagement models for the key accounts;
  • Proactively attend to Public Sector customers issues on serv. ice provision and get an excellent customer rating;
  • Develop and manage implementation of effective promotional activities within the sales channel;
  • Prepare and timely submit accurate periodic reports to stakeholders as per need.
  • Drive Enterprise delight Index and Customer Satisfaction Index;
  • Living the Safaricom way of speed, simplicity and trust.

Requirements

The ideal candidate will possess:
  • A degree in Business Administration/Bachelor of commerce or related field;
  • Must have 5 years’ experience working in Sales;
  • Strong relationship building skills preferably from a major blue chip company;
  • Ability to inspire and manage a sales team;
  • New business development skills;
  • Demonstrate ability to deliver results i.e. meet and surpass targets;
  • Good communication and interpersonal skills;
  • Proactive, confident, energetic & with ability to work under pressure;
  • Strong negotiation skills;
  • Must demonstrate sales planning, forecasting and sales execution experience.
If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before Monday 3rd February, 2014



Head Of Talent & Resourcing
Safaricom Ltd Nairobi
via E-mail to hr@safaricom.co.ke

United nations (UN )Conference Typist, G5 vacancy

UNITED NATIONS (UN )CONFERENCE TYPIST, G5 VACANCY


Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This post is located in the English Language Unit of the Translation and Editorial Section of the Division of Conference Services (DCS) – United Nations Office at Nairobi.


Responsibilities
Under the direct supervision of the Chief, English Language Unit, the incumbent will perform the following functions.
1. Produce documents and publications for reproduction, meeting deadlines and maintaining high standards of quality and accuracy.
2. Formats documents ensuring conformity with established United Nations style and specifications.
3. Incorporates changes as marked by the editors. Confers with the editors and responsible officials concerning errors.
4. Performs proofreading functions of reading final copy against earlier versions of the text to ensure that the printed version is a true transcription of the text supplied bringing to the attention of the responsible official any substantive errors committed or overlooked while editing.
5. Transmits edited documents to secretariats located outside the duty station and generally liaises with the responsible official until the document is finalized and is ready for reproduction.
6. Trains short-term staff in the processing of basic and more complex documents.
7. Ensures that meetings serviced overseas are done efficiently and ensures that during such meetings computers are properly set up according to specifications given prior to commencement of meetings.
8. Searches the Internet for reference material for the Editors and files final documents in their electronic form and also enters them into the Integrated Documents Control and Performance Monitoring System (IDCPMS) programme.
9. Performs any other relevant duties as assigned.


Requirements
Competencies
Professionalism – Ability to work independently without supervision; remain calm in stressful situations and when called upon to work long and odd hours. Demonstrates professional competence and mastery of subject matter.
Planning and organizing - Excellent organizational skills so as to programme the workload; identify priority activities and assignments and adjust priorities as required; allocate appropriate amount of time for completing work; use time efficiently.
Technological Awareness - Ability to keep abreast of available technology; understand applicability; actively seek to apply technology to appropriate task; show willingness to learn new technology.
Teamwork - Good interpersonal and communication skills and ability to establish and maintain effective working relations in a multi- cultural ethnic environment with sensitivity and respective to diversity.

Education
Completion of secondary school or its equivalent.

Work Experience
Five years working experience in a similar position. Experience in conference services in the United Nations an advantage. Knowledge of United Nations Staff Rules and Regulations and knowledge of the integrated Document Control Performance Monitoring System (iDCPMS) an added advantage.
Languages

English and French are the two working languages for the United Nations Secretariat. For this post, fluency in English, both written and oral required. Working knowledge of another UN official languages an advantage.

Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General.

All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
1. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided.
2. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.


To apply