Logistics Clients Services Manager

Logistics Clients Services Manager

Hays Recruiting Experts Worldwide

Job description

CLIENT SERVICES MANAGER
OIL & GAS LOGISTICS
BASED MOMBASA OR NAIROBI

We are looking for an experienced client facing manager to ensure the service levels for our Oil and GAS 3PL contracts in East Africa meet and exceed the Clients' expectations. The based from Mombasa or Nairobi, travel between location will required to brief management and client representatives.You will be strong on detail, have a rigid focus on customer service, and know how to spot pinch points in the supply chain. A background in Audit./ Business process with the logistics sector is ideal. We are particularly keen to speak with managers who have experience of Oil & Gas Supply chain processes in East Africa.

Desired Skills and Experience

Measure and analyze operations performance (KPI and/or internal indicator) and report it directly to Kenya management
· Calculate pre-defined Key Performance Indicators (KPI), collect root cause failure, prepare corrective actions and communicate the same to the operational department
· Proactively define and suggest contingency plans to clients in order to avoid threats (bring forward/ postpone delivery)
· Monitor all tasks and ensure all steps of the monitoring Process are respected (E.g.: Inform client in case of strike, riot, congestion)
· Get involved in all issues impacting operations of customer shipment and liaise closely with department/ person in charge to get the latest progress.
· Organize Weekly meetings to review KPI, Achievement, pending issues, corrective action progress, Payment follow up, collect client expectations and outbound forecast
· Collect information from operation department, monitor shipment status corrective action progress and communicate it to the client and Management
· Constantly stay aware of new solutions (routing, clearance process) all potential risks impacting operations negatively and share information with the department involved and the client.
· Suggest optimization of supply chain process and IT systems
· Transmit to Warehouse manager: Pre alert of arrival/ Forecast planning / Outbound forecast
· Participate in monthly inventory stock take and publish the audit result
· Follow up with Finance department on client invoices and payment status and assist them on solving the issues raised.
· Liaise with Quality and Operations department and ensure current processes are followed and if necessary suggest an Audit to determine the root cause or publish/modify new SOP (standard Operational Process)
· Ensure new process are respected and remain PIC or department in charge if necessary

About this company

POWERING THE WORLD OF WORK,
HELPING PEOPLE AND ORGANISATIONS ACHIEVE LASTING IMPACT.
Hays is a leading global professional recruiting group, the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America.
Hays operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.
With over 7,800 staff in 245 offices in 33 countries across 20 specialisms, last year we placed around 55,000 candidates into permanent jobs, and around 180,000 people into temporary assignments.
For more information about our global network, strategy and Group financial results, visit www.hays.com

To apply log on to http://www.linkedin.com/jobs2/view/11588953?trk=vsrp_jobs_res_name&trkInfo=VSRPsearchId%3A2945567131392292560903%2CVSRPtargetId%3A11588953%2CVSRPcmpt%3Aprimary

Business Intelligence Consultant vacancy

Business Intelligence Consultant vacancy

About this company

Turnkey Africa Kenya Limited is a leading provider of enterprise technology solutions and services, focused on achieving the unique goals of our clients. Due to our expansion across Africa we are currently seeking qualified persons to fill the position of Business Intelligence Consultant .

Job description

We are seeking an Business Intelligence consultant to play a lead role in our client engagements. You will function as an analyst, architect, implementer, and technical lead supporting our clients. You will possess a deep background in data warehouse design, data integration / ETL issues, and Oracle BI/Cognos/SAP reporting methods, with specific experiences in CRM, Insurance and Finance.

Duties also include:

• Collaborate with business users to capture and define business requirements
• Design, develop and implement BI metadata/logical data models
• Design, develop and implement complex BI user interface objects (e.g. reports, analytics, ad-hoc queries, dashboards, etc.)
• Design and support BI security model
• Determine requirements for aggregate tables
• Troubleshoot performance issues of BI environment and evaluate existing logic for tuning possibilities

Requirements

Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned above. Candidates with any previous experience working with BI in insurance would be a great match.

• B.S. degree in computer science, engineering or related discipline, or equivalent combination of education and experience.
• Experience in Oracle BI EE (Multi User Development of Repositories (MUD), Cognos or SAP Business Objects
• Experience in OBIEE 11 and OBIEE 10 installation and development
• 2 plus years experience with business intelligence, ETL and database tools with a thorough understanding of dimensional modeling and relevant data concepts.
• At least 1 year of working in a consulting capacity.
• Strong proficiency of either general insurance or life insurance.
• Strong proficiency of development methodologies, QA fundamentals, and project management.
• Excellent time management and organization skills.
• Strong communication and “client-facing” skills.

Apply online.

http://careers.n-soko.com/jobs/business-intelligence-consultant-nairobi-nairobi-area-61938098-d

KPMG Senior Advisor vacancy

Job description
KPMG‘s Internal Audit Risk and Compliance Services (IARCS) practice is an area of the firm with tremendous growth potential and provides three core services: Corporate Governance; Enterprise Risk management; and Internal Audit.We are looking for engaged,dynamic and motivated professionals to work as part of the internal Audit Risk and compliance service unit in the role of senior advisor
The successful applicant will perform the following roles:

1. Participate in internal audit strategy formulation;
   
2. Identify and evaluate client goals and strategic objectives in the context of their operating environment;
   
3. Demonstrate a detailed understanding of how current and emerging legal, regulatory, governance, internal auditing, accounting and financial reporting standards affect their clients;
   
4. Carry out risk assessment of client internal controls;
   
5. Prepare and review reports on internal audit findings and recommendations;
   
6. Actively manage a portfolio of clients whilst forging and maintaining robust relationships with them; and
   
7. Manage and motivate a team of staff.

Desired Skills and Experience

1. A degree from a recognized university, coupled with a professional accounting qualification such as ACCA, or CPA;
   
2. Additional qualification such as CIA will be an added advantage; and
   
3. At least 5 years working experience gained in a reputable audit firm or in an Internal Audit function;
   
4. Able to demonstrate commercial awareness with sound knowledge of matters affecting the market;
   
5. Understand and interpret financial data;
   
6. Excellent report-writing and presentation skills;
   
7. Enthusiastic approach to work, well developed management and supervisory skills;
   
8. Socially confident, with good interpersonal skills.

Attributes

• Possess a proven and consistent track record for at least five years in internal audit;
  
• Good spoken and written English language skills;
  
• Ability to undertake multiple parts of an engagement gaining management and supervisory skills;
  
• Have demonstrable enthusiasm, drive and initiative; and
  
• Ability to interpret complex financial data.

We offer
Exciting unparalleled exposure to advisory skills, competencies and tools;

• Continuous learning and development;
  
• Exposure to multi-disciplinary client service teams; and
  
• Unrivalled space to grow and be innovative.
  

If your career aspirations match this exciting opportunity, please forward your application letter and CV giving details of your qualifications and experience quoting IARCS/2014/01 SA on or before Tuesday 11 March 2014 to talentrecruit@kpmg.co.ke

Only the short listed candidates will be contacted