a)Senior manager- M-pesa product development
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Head of M-PESA Product Development, the position holder will be responsible for managing Local product road map and ensuring that all products within FS team meet exceptional customer experience standards. He/She will lead the team to determine and deliver new and enhanced functionality to market through agreed local product road map.
Key Responsibilities:
- Project
Manage the delivery of new functionality and system enhancements to
the market, including requirement specification, testing,
documentation of processes & procedures;
- Planning
& Implementation of Mobile Commerce Services and deployment of
Financial Services and other VAS platforms;
- Manage
all projects that will deliver the roadmap both local and other
vendor related products;
- Define
product requirements for customization to meet specific customer
needs and liaise with the technical team to ensure correct
implementation;
- Manage
the testing of new/enhanced functionality ,tariffs and business
rules prior to implementation
- Ensure
project development follow the existing Safaricom processes;
- Identify
& implement local changes for process improvement, in liaison
with internal stakeholders from technical and other departments;
- Define/Develop
strategy and roadmaps for individual Value added services and be
accountable in specifying, developing, launching and managing new
value added services within financial services based on developments
in the market place and on the opportunities offered by developments
in technology Integration of Financial Services, VAS with internal
and external systems;
- Interface
with other commercial departments to fulfill critical business
requirements;
- Assist
Business Development teams or any other relevant teams in developing
sector specific products in line with Safaricom customer segments;
- Analysis
on market trends, technology trends in relation to Financial
services planning;
- Interaction
with senior level management in Technical /IT, PMO, Marketing and
other to help champion new ideas and ensure appropriate size and
scope of proposed action plans while demonstrating excellent project
management skills, with a proven track record of successful delivery
of projects on time, in line with budget expectations and to
strategy;
- Performance
management;
- Undertake
talent management of the PD team;
- Provide
reports for Safaricom Management;
- Undertake
other duties as may be assigned from time to time;
- Bachelor’s
Degree in a relevant field;
- Project
Management Certified – PMP / PMI or equivalent
- 6-8
years post-graduation work experience of which 3 years must be in a
management role;
- Work
experience in Multiple projects simultaneously from start to finish
; 6-12 month duration , which have an impact across the company;
have impact on customers ;which have impact on revenue generation
capability of the organization;
- Good
understanding of financial principles, understands financial ratios,
can interpret standard financial statements;
- Good
understanding of the Kenyan market, subscriber preferences and
subscriber trends;
- Attention
to detail with good organizational, planning, report writing and
presentation skills;
- Proactive,
confident, energetic with the ability to work under pressure, to
tight schedules/deadlines and monitor and follow up on all actions
taken;
- A
highly motivated person with a positive attitude towards work,
innovative, creative, results oriented with excellent analytical
skills;
- A
proven team player with excellent communication and interpersonal
skills.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke
b)Principal category sourcing officer
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Senior Manager-Purchasing, the successful candidate will effectively manage the purchasing cycle, ensuring that procurement policies and procedures are complied with, negotiating and managing supplier contracts and end-to-end tendering process as well as ensuring that in all circumstances Safaricom secures the best service/product for the best economical price within Technology Categories.
Key responsibilities will be to;
- Define,
implement and manage the entire category sourcing strategy and align
it to the overall Business Strategy;
- Develop
and maintain category sourcing framework that defines specific items
parameters;
- Identify
and analyze initiatives for projected savings (jointly with user
departments and suppliers);
- Provide
business strategy support & Value Delivery through fulfillment
of immediate business Strategic requirements;
- Enhance
internal customer self-service and building internal customer
relationships;
- Manage
contracted vendors relationships development through structured
framework;
- Drive
compliance and Risk Management through ISO Audits, process/procedure
reengineering, analysis/ reviews and adherence to regulatory
requirements;
- Conduct
Business Continuity Management for strategic supplies through
self-assessment and audits;
- Negotiate
and close sourcing agreements /contracts with suppliers;
- Maintain
supply market awareness, intelligence and related trends in order to
assess present and future category items availability;
- Development,
maintenance ,verification and updating of information in master
database;
- Optimization
of Procurement to Pay process through development and implementation
of business improvement;
- Develop
and fully implement supplier catalogues/pricelists /source lists
within the ERP system;
- Degree
in Technology, Engineering, Business or similar qualification;
- Post
Graduate Diploma Qualification in Supply Chain Management (CIPS);
- At
least 5 years’ experience in procurement with (two of which should
be in category sourcing management);
- Excellent
understanding of category sourcing strategies, prequalification and
vetting of suppliers, development of tender documentation and
tendering processes, procurement performance management tools,
skills in management of suppliers performance, international
sourcing/ commercial relationships and supply contract management;
- Very
Good communication and interpersonal skills;
- Team
player with excellent influencing skills;
- High
level of Initiative and self-drive;
- Problem
solving and decision-making skills;
- Very
strong interpersonal skills with ability to develop and maintain
relationship with all stake holders.
The Senior Manager Talent & Resourcing
Safaricom Ltd Nairobi
Via E-mail to hr@safaricom.co.ke
