United Nations Reference assistant vacancy

United Nations Reference assistant vacancy

Job Title: REFERENCE ASSISTANT, G5
Department: United Nations Office at Nairobi
Deadline: 16 March 2014
Job Opening number: 14-LAN-UNON-32520-R-NAIROBI (X)

Org. Setting and Reporting
The United Nations Office at Nairobi (UNON) in the UN Headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This post is located in the Terminology and Reference Unit of the Translation and Editorial Section (TES) in the Division of Conference Services (DCS), UNON

Responsibilities
Under the general guidance of the Chief, TES, and direct supervision of the Chief, Terminology and Reference Unit (TRU), UNON, the incumbent will be responsible for the following functions:
1. Maintain and Update multilingual terminology databases and the reference resource centre on the intranet and answer queries on documents storage and indexing, from Reference Assistants, editors, translators and contractural staff by: Developing and maintaining relevant databases especially the Linguistic Support Reference Centre used by New York, Geneva, Vienna and Nairobi, keeping data accurate and current, and preparing new material as needed; Perform initial actions in order to acquire updated materials; Perform digitization functions, including scanning, creating digital documents and posting to designated repositories; Open new subject folders, manage eRef indexes for the four duty stations, opening new ones whenever necessary.
2. Participate, as a team member in the processing of documents, publications by receiving and verifying submitted documents/texts to ensure compliance with relevant submission standards and regulations as well as formal, protocal and/or other requirements.
3.Enter, track and update document information in the electronic Documents, Conference and Production Management System (DCPMS) database, inform senior assistants of technical problems concerning, submission and registration and assist in solving them, ensure that the instructions relevant to each language unit are clearly reflected in DCPMS at each stage of the processing cycle.
4.Assist reference assistants and Document Control Unit in tracking the workflow, processing schedules and monitoring the progress of work and deadlines of submitted documents.
5.Provide reference assistance and maintain reference databases and collections of documents and other materials ensuring that they contain the most current information.
6. Assist in generating standard and other reports on documents processed by the Unit.
7.Participate actively in the further development of applications used in the daily work, such as the DCPMS electronic workflow module.
8. Perform other related duties as may be assigned.
Competencies
•Professionalism: Knowledge of language terminology and translation techniques; excellent knowledge and use of e-Ref tool; good knowledge of UN editorial and language practices; thorough understanding of all aspects of the Unit, functions and organization of DGACM; efficiency in meeting commitments, observe deadlines and achieve results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
•Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and asks questions to clarify, and exhibits interest in having two way communication; tailors language, tones, styles and format to match audience; demonstrates openness in sharing information and keeping people informed.
•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits inputs by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
•Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
•Technology awareness: Keep abreast of available technology; Understand applicability and limitation of technology; Actively seek to apply technology to appropriate tasks; Show willingness to learn new technology.
Education
High school diploma or equivalent with supplemental training in the area of library and information technology will be an added benefit
Work Experience
A minimum of five years of experience in progressive work within multilingual documents and knowledge and understanding of computer applications.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of another official language of the UN is an advantage.
Special Notice
This position is funded for an initial period of one year and may be subject to extension.
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. 1. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. 2. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

To apply for this vacancy log on to

https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL?Page=UN_JOB_DETAIL&Action=A&JobOpeningId=32520

Safaricom Billing planning engineer vacancy

Safaricom Billing planning engineer vacancy

REF: TECHNOLOGY_BPE_FEB_2014
We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Billing & SDM Planning, the responsibility of the Billing Planning Team shall include but is not limited to the convergent billing system (CBS), Mediation Platform and Partner Relationship Management (PRM). The CBS components include Convergent Billing Point (CBP), Open Charging Gateway (OCG), Business Management Point (BMP), Unified Resource Point (URP), Universal Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End Processor (GFEP), DCC Proxy and Provisioning System. Overall, the planning engineer will be charged with: Evaluation of new and existing billing infrastructure; Planning & design for new solutions; Implementation and integration of new hardware/software; Project management; Optimization of existing systems; Internal Process Improvement in accordance with ITIL standards; Contributing towards innovation initiatives.
Key Responsibilities:

• Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process- weighted evaluation for new hardware, features and services;
  
• Analyze billing infrastructure on a weekly basis against the KPI;
  
• Design Convergent Billing System to integrate new elements;
  
• Minimize network and service impact for any change;
  
• Scheduling all the planned works;
  
• Using RACI model to share responsibilities and information in cross-functional teams;
  
• Create and update handover system configuration documentation after software/hardware installation or upgrade;
  
• Configure data for new systems with vendor engineer;
  
• Create/adopt necessary work instruction for existing systems;
  
• S.W.O.T analysis of projects on regular basis;
  
• Provide recommendation reports to identify opportunities for improvement and optimization of existing services;
  
• Create tools/identify method(s) to obtain statistical data from the system;
  
• Analyze the effect of a new/improvement change before & after implementation;
  
• Setup internal training to update teams on new changes;
  
• Transfer knowledge to billing planning engineers;
  
• Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.
  

Role requirements;

• University degree or equivalent in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;
  
• 3 years working as an engineer in a telecommunications environment (vendor or operator)
  
• Experience of GSM Intelligent Networks or billing systems an advantage
  
• Experience of Huawei Convergent Billing System (CBS) will be an added advantage
  
• Analytical & innovative problem solving skills;
  
• Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;
  
• Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.
  

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Monday 24th February 2014.


The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

United Nations Environment Programme(UNEP) Intern - environment affairs

United Nations Environment Programme Intern - environment affairs

Job titile: INTERN - ENVIRONMENT AFFAIRS - UNEP Division of Environmental Policy Implementation (DEPI), I
Department: United Nations Environment Programme
Deadline: 28 February 2014
Job Opening number: 14-IMA-UNEP-33369-R-NAIROBI (O)

Org. Setting and Reporting
The United Nations Environment Programme (UNEP) is the United Nations system's designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action.
The UNEP Division of Environmental Policy Implementation (DEPI),internship is for 3 months with an opportunity for extension, depending on the needs of the department.
The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period.
Under the direct supervision of the Head of the Freshwater and Marine Ecosystems Branch (FMEB) of the Division of Environmental Policy Implementation (DEPI), the intern will:
A. Support the implementation of the Regional Seas Partnership for Small Island Developing States (SIDS):
• Following up and assisting Regional Seas programmes that contain SIDS member states to implement the forthcoming Regional Seas partnership for SIDS, as it relates to the green economy for oceans and SIDS, as well as other relevant decisions taken by UNEP’s Environment Assembly and Conference of the Parties;
• Monitoring UNEP programmes with SIDS, and to evaluate achievements, including analysis of problems encountered, recommending solutions and remedial actions;
B. Assist the Head of Branch in the delivery of the 40th Anniversary of the Regional Seas Programme:
• Assisting in the preparation of materials and media related activities related to the 40th Anniversary of the Regional Seas Programmes
C. Assist the Head of Branch in the delivery of the 40th Anniversary of the Regional Seas Programme:
• Assisting in the preparation of materials and media related activities related to the 40th Anniversary of the Regional Seas Programmes
Competencies
Core Competencies:
Communication:
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
Teamwork:
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Client Orientation:
-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
Education
Applicants must at the time of application meet one of the following requirements:
be enrolled in:
a. be enrolled in a graduate school programme (second university degree or equivalent, or higher);
b. Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent);
c. Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.
Be computer literate in standard software applications;
Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
Have a demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Advanced University degree in relevant fields of international relations and development, marine affairs, marine biology, geography, business administration and economics preferred.
Special Notice
Your application for this internship must include; 1.A Completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT Skills, and three references.
2.An accompanying letter (cover note) that includes; Title of degree you are currently studying, Graduation date (when you will be graduating from the programme), List the IT skills and programmes that you are proficient in using, and Explain why you are the best candidate for the internship and what you hope to gain from the internship.
3. A letter from your university clearly indicating the status of your enrollment, what programme you are enrolled in and the anticipated date of graduation from the programme.
4. A copy of your university degree certificate (if you have graduated).
Due to a high volume of applications received, ONLY successful candidates will be contacted.



To apply log on to

https://inspira.un.org/psc/UNCAREERS/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL?Page=UN_JOB_DETAIL&Action=A&JobOpeningId=33369