Patient Services Coordinator vacancy

Patient Services Coordinator vacancy

Credit Control
Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit institution that provides tertiary- and secondary-level healthcare services. Established in 1958 and currently a 300 bed facility, the Hospital was upgraded to a tertiary level teaching hospital in order to respond to the health care needs of the people of East Africa.AKUH, N is a premier provider of ambulatory care and quality in-patient services, including critical care. The University Hospital focuses on providing high quality care, and supports postgraduate medical education in all major clinical specialties. Patients treated at the University Hospital benefit from a team-based approach that ensures a high level of quality care.Aga Khan University Hospital, Nairobi invites applications for the position of Patient Services Coordinator
Responsibilities
The incumbent will:

• Enhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly
  
• Verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
  
• Check and verify patient data in the computer system, bill the correct patient for the right services and collect the right amount of payment for those services
  
• Verify that all benefits for corporate employees are billed as per their SMART CARD entitlements and ensure 100% SMART compliance and ZERO tolerance on cash payment is adhered to
  
• Audit, generate and print all inclusive final bills with no errors
  
• Maintain all round knowledge of cases in the unit by following up daily on outstanding balances for self-paying patients and monitor corporate account limits for credit patients and maintain credit balance at any particular time
  
• Receive, receipt and deposit cash collected from patients per departmental guidelines for security, accountability and audit follow-up
  
• Collect and process NHIF claims
  
• Organize and facilitate patient transfers out of AKUH due to financial grounds in liaison with necessary departments
  

Requirements
Applicants should:

• Posses a Diploma in Business Administration/Public Relations/ Front Office Operations with CPA part II
  
• Have 2 (two) years working experience in a busy Credit Control environment preferably in a Hospital setting
  
• Have excellent customer service and interpersonal skill.
  

Knowledge of financial counseling and proficiency in MS Office packages will be an added advantage

To Apply
Applications together with detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to,

The Manager, Recruitment,
Aga Khan University Hospital, Nairobi.
P. O. Box 30270-00100, NAIROBI
or by email to hr.recruitment@aku.edu


Applications by email are preferred. Only short listed candidates will be contacted. Applications should be submitted latest by February 19, 2014.

Fire and Safety Officer vacancy

Fire and Safety Officer vacancy

Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit institution that provides tertiary- and secondary-level healthcare services. Established in 1958 and currently a 300 bed facility, the Hospital was upgraded to a tertiary level teaching hospital in order to respond to the health care needs of the people of East Africa.AKUH, N is a premier provider of ambulatory care and quality in-patient services, including critical care. The University Hospital focuses on providing high quality care, and supports postgraduate medical education in all major clinical specialties. Patients treated at the University Hospital benefit from a team-based approach that ensures a high level of quality care. 
Aga Khan University Hospital, Nairobi invites applications for the position of Fire and Safety Officer
Responsibilities
The incumbent will:

• Ensure effective adherence of all fire and safety procedures by ALL employees, patients, visitors and other stake holders
  
• Plan, develop and maintain environmental, health, fire and safety policies / programmes and ensures full compliance with OSHA and NEMA regulations
  
• Ensure organization meets the Local, National and other regulations/standards as defined by Law
  
• Monitor adherence to fire/safety policy documents and ensure they are filed with relevant authorities
  
• Guide and support in disaster management programmes and ensure strong systems are in place to maximize safety
  
• Conduct work area assessment to determine the presence of hazards and recommend controls
  
• Ensure fire and safety equipment & facilities and systems are periodically tested and recorded accordingly
  
• Organize and direct staff and other stakeholder training on Fire and Safety Programmes
  
• Conduct preliminary investigation of employee accidents and periodic environmental and safety audits
  
• Prepare reports on accidents and incidents and maintain records of activities, trends and needs
  

Requirements
Applicants must:

• have a Degree in Sciences and/ or Higher Diploma in Engineering related field
  
• have a minimum of 4 years experience in fire/safety systems and certification in Occupational Health
  
• have excellent organizational, analytical and communication skills
  
• Knowledge of ISO systems and training in fire and safety will be an advantage
  

To Apply
Applications together with detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to,
The Manager, Recruitment,
Aga Khan University Hospital, Nairobi.
P. O. Box 30270-00100, NAIROBI
or by email to hr.recruitment@aku.edu


Applications by email are preferred. Only short listed candidates will be contacted .Applications should be submitted latest by February 19, 2014

Internship opportunity -human resource management

Internship opportunity


To students studying human resource management


About Us
Three Green Apples Consulting Limited is a consulting practice providing transformational human resource management services. Three Green Apples Consulting focuses on providing service in three distinct areas: Recruitment, Training and Consultancy.
We provide a working environment in which all can freely and responsibly express themselves, be creative, leave a legacy, and have fun. Most importantly we work with integrity. As part of its contribution to the development of the human resource profession, Three Green Apples Consulting is looking to offer internship opportunities to students studying human resource management.


The Internship
Commencing on 24^th February 2014, the internship will be offered to the individual who can demonstrate how this role will contribute to his/her personal and career growth and development. He/she will be mentored by the Three Green Apples Consultants who are seasoned HR Professionals.


The Internship Program Highlights include:

• Recruitment Process Support
  
• Business Analysis
  
• Research
  

Requirements

• Must be an enrolled student looking to major in Human Resource Management who is currently entering their 3^rd year. The successful candidate must be available to work for consecutively for than 10 to 12 weeks.
  
• Be computer and internet literate with proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook.
  
• Be self- confident, curious, courageous and imaginative, with a desire to learn and grow as an individual.
  
• Be pro-active with a high level of personal drive and enthusiasm and a personal commitment to excellence.
  
• Able to pay attention to detail, think on your feet and deliver the desired results on time.
  
• Be a good communicator, with the ability to write and speak in grammatically correct English.
  
• Have unquestionable integrity, a high level of discretion and the ability to work with confidential information.
  

Remuneration: A monthly stipend will be offered to the successful candidate.


If you are interested in this internship opportunity apply online www.careers.tgagroupea.com by 13^th February 2014. Kindly attach your CV as you submit your application indicating your availability as per the indicated requirement.




Interviews for this position will commence on Monday 18^th February 2014