CIC insurance vacancies

UNDERWRITING MANAGER – GENERAL INSURANCE
Job Purpose
To ensure that the risks accepted in the Company are properly priced and bear underwriting terms commensurate with the level of risk.  The role protects the company against admitting poor risks that can expose the Company to large and severe claims.   The Key objective is to deliver growth and underwriting profitability through proper selection and adequate pricing of risks.  The role also ensures that Certificates, Policy documents, debits and endorsements are issued in a timely manner that delivers delight to the customers.
Duties & Responsibilities
•  Prepare, circulate and regularly update underwriting guidelines to be followed every year
•  Review the risks accepted in the company to ensure they are within the set underwriting guidelines and are covered under the reinsurance programme
•  Issue quotations for large and complex risks (above Ksh. 500M)
•  Provide guidance to underwriting staff, sales managers and all branch underwriters on various enquiries for risk acceptance.
•  Ensure proper documentation of risks and timely issuance of certificates, debits, policy documents and endorsements.
•  Ensure efficient renewal process to achieve the set turnaround time for issuance of renewal notices and deliver the desired retention. Directly negotiate major corporate renewals.
•  Co-ordinate underwriting activities to ensure quality and excellent customer service.
•  Ensure compliance with the regulatory requirements.
•  Provide leadership to the underwriting team through training and staff motivation to achieve the underwriting objectives.
•  Review of departmental business processes and systems to meet the changing business needs and client expectations.
•  Approve payments for refunds and expenses within the underwriting department.
•  Engage intermediaries and other business partners in order to grow the business.
Academic qualifications
•  Bachelor’s Degree in Insurance, Acturial Science, Economics, Finance, Marketing, Business Administration or any other related degree.
•  KCSE Grade C+ and above.
Professional qualifications
•  Completed AIIK or ACII
Relevant work experience
•  7 Years’ experience in Underwriting or Claims in a busy office.
Skills, Knowledge and competencies
•  Excellent administration and management skills.
•  Good communication skills
•  Good analytical skills
•  Highly numerate
•  Good negotiation and mediation skills
•  Leadership skills
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref:
Application for UNDERWRITING MANAGER – GENERAL INSURANCE
To:
THE GROUP HUMAN RESOURCES MANAGER
CIC INSURANCE GROUP LTD
Strictly through Email: recruitment@cic.co.ke.  With a copy to hr@cic.co.ke.
The application should reach us by close of business on 14th June, 2015.  Please note only short listed candidate will be contacted. If you do not hear from us by 18th June, 2015 consider your application unsuccessful



2.TRAINING AND AGENCY SUPPORT MANAGER
Job Purpose
Reporting to the Head of Sales, this position is to design and implement a comprehensive sales training programmes aimed at enabling the retail sales team achieve set business objectives by performing the following taks;
Duties & Responsibility  
•  Designing sales skills modules and competency training programmes in consultation with the Head of Sales and the Assistant General Manager, Operations
•  Developing Advisors recruitment manual in consultation with Head of sales and the Assistant General Manager – Operations
•  Inducting the newly recruited financial advisors, Marketing Executives, Saccoassurance officers, agencies, intermediaries, branch Admin Assistants, Customers Service staff, Key Account Managers, Unit Managers and Agency Managers into the CIC way of selling and managing relationships with our customers – carrying out the onboarding training
•  Develop product manuals and product training materials for training of sales team and providing training of trainers
•  Carrying out joint sales calls with Unit Managers and or Agency Managers for high net worth prospects and or clients
•  Monitoring advisors’ activations
•  Ensuring full compliance and certification of financial advisors, unit managers and agency managers
•  Providing one on one coaching and field training in conjunction with the sales managers
•  Assisting Unit Managers and Agency Managers in advisor recruitments
•  Ensure that financial advisors and Sales Manager compliance with IRA, RBA, CMA and internal company standards and procedures; including licensing and training where required
Academic qualifications
•  Bachelors degree in Commerce, Economics, Finance, Marketing or any other business related degree from a recognised University
Professional qualifications
•  Technical Insurance Qualifications (Minimum COP) is necessary
•  Relevant certifications in training and development will be an added advantage
Relevant work experience
•  5 Years in training and market development position
•  2-4  years’ experience management and or training of sales team in a bank or insurance, 1 of which must be training delivery in a reputable life insurance company
Skills, Knowledge and competencies
•  High calibre sales professional with a strong inclination to transfer his\her abilities to others and making a personal impact on the careers of his\her trainees
•  High level of initiative and self – motivation and ability to motivate others
•  Strong ICT working skills
•  Strong communication and inter personal skills
•  Strong planning skills
•  Ability to train, motivate and lead a strong sales team
•  Ability to think strategically with real passion to drive business results
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref:  Application for Training & Agency Support Manager  – CIC Life Insurance Ltd.
To:
THE GROUP HUMAN RESOURCES MANAGER
CIC INSURANCE GROUP LTD
Strictly through Email: recruitment@cic.co.ke.  With a copy to hr@cic.co.ke.
The application should reach us by close of business on 14th June, 2015. Please note only short listed candidate will be contacted. If you do not hear from us by 19th June, 2015 consider your application unsuccessful.

3.ASSISTANT CLAIMS MANAGER
Job Purpose
Assist in the preparation, implementation and articulation of prudent claims administration policies, procedures and practices governed by corporate and statutory guidelines.
Duties & Responsibility  
•  Assist in making continuous and critical analysis of all claims information
•  Assist claims manager in ensuring reserves are adequately maintained
•  Assist claims manager in ensuring recoveries are made on time
•  Ensure all claims are processed within scope of cover at underwriting level
•  Assist in setting up performance standards/benchmarks
•  Continuously re-engineer claim process in line with changes in the market place
•  Customer care management
•  Ensure prompt settlement of payable claims and payment of service providers
•  Assist in identifying training needs for the department
•  Receive, review and advise on various reports
•  Draft repudiation letters for signing by claims manager and managing director
•  Any other duties allocated by management
Academic qualifications
•  Bachelors Degree in business related field
Professional qualifications
•  ACII or AIIK
Relevant work experience
•  5 Years underwriting experience or claims at supervisory level
Skills, Knowledge and competencies
•  Good communication skills
•  Good interpersonal skills.
•  Good ICT skills
•  Good planning and co-ordination skills
•  Good organizational skills
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref:  Application for Assistant Claims Manager  – CIC General Insurance Ltd.
To:
THE GROUP HUMAN RESOURCES MANAGER
CIC INSURANCE GROUP LTD
Strictly through Email: recruitment@cic.co.ke With a copy to hr@cic.co.ke
The application should reach us by close of business on 14th June, 2015. Please note only short listed candidate will be contacted. If you do not hear from us by 19th June, 2015 consider your application unsuccessful

4.RELATIONSHIP OFFICERS (COOPERATIVE MARKETS)
Job Purpose
Develop and implement marketing strategies that enhance market share and revenue in line with the corporate strategy.
Duties & Responsibility  
•  Ensure both revenue and expense budgets are met
•  Ensure implementation and monitoring of marketing plans and programs
•  Ensure co-operative marketing revenue and expense budgets are within the expected limits
•  Manage co-operative business relationships
•  Consistently monitor and provide marketing intelligence and potential  for strategic planning
•  Ensure technical and marketing support is provided to all internal and external customers
•  Carry out insurance needs assessment of the market
•  Training of the co-operative movement on insurance products and risk management
•  Use co-operative officers to scout for business potential
•  Closely monitor customer service satisfaction
Academic qualifications
•  Minimum B.Com in marketing, insurance or business administration
Professional qualifications
•  Diploma in Marketing
•  Diploma in Co-operative
•  COP
•  ACII
Relevant work experience
At least one year experience preferably in sales and marketing in a financial sector
Skills, Knowledge and competencies
•  Strategic management and planning skills
•  Marketing skills
•  Co-operative skills
•  ICT skills
•  Excellent verbal communication and presentation skills
•  Understanding public procurement process in Kenya
•  Ability to drive
•  Good interpersonal skills
•  Good negotiation skills
•  Knowledge of products
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for Relationship Officer Kisii, Eldoret, Nyeri, Meru, Embu, Nairobi  – CIC Life Insurance Ltd.
To:
THE GROUP HUMAN RESOURCES MANAGER
CIC INSURANCE GROUP LTD
Strictly through Email: recruitment@cic.co.ke

The application should reach us by close of business on 5th June, 2015. Please note only short listed candidates will be contacted. If you do not hear from us by 10th June, 2015 consider your application unsuccessful.