IT Specialist vacancy

IT Specialist vacancy
IBM - Kenya
Job description
Provide project leadership in the IT Operations group to guide and direct implementation of infrastructure, systems, applications and technical integration activities. The individual will be responsible for managing project resources, planning, scheduling and monitoring for achieving successful implementations of key infrastructure and IT Operations components of business application initiatives.
Organize, manage, and lead multiple project implementations in a fast-paced IT environment across multiple functional teams.

• Manage and perform implementation of technical solutions, applications and systems.
  

• Lead infrastructure, technical system and application implementation discussions with technical engineers, contractors and vendors.
  

• Provide oversight and direction to implementation team to ensure the deployment meets the project specs and requirements.
  

• Develop integration plans using multiple vendor products.
  

• Participate in and/or lead cross-functional team resolving technical troubleshooting.
  

• Act as a technical liaison with all business partners, vendors and stakeholders.
  

• Extensive experience in IT infrastructure managing large scale infrastructure project implementation including servers, networks, SAN and NAS, databases, data warehousing and enterprise applications.
  

• Extensive work experience in data centers build out and migration supporting different environments: dev/test, QA, staging and production, etc.
  

• Experience in virtualization technology implementation for IT infrastructure and IT enterprise applications.
  

• Extensive experience in project/program management, procurement, resource management, scheduling, planning, deployment, support and training including experience in working within PMO, Change Management and Governance types of environments.
  

• Excellent understanding of process management, improvement practices, change management process, operation services.
  

• Excellent training and presentation skills with solid communication capabilities and practices, both oral and written.
  

• Strong interpersonal skills and the ability to work cross functionally with other leaders.
  

• 5+ years experience in a technical project/program management role managing cross functional projects, end-to-end implementation and deployment.
  Required
  

• Bachelor's Degree
  
• At least 5 years experience in Business controls, time management and ability to multi task
  
• English: Fluent
  

Preferred

• Engineering
  
• At least 8 years experience in Business controls, time management and ability to multi task

Additional information
10+ years overall work experience in the technical industry preferably in IT/ Technical Operations organizations in supporting worldwide enterprise infrastructure, systems and applications.

• Experience working in a global environment, leading teams located in multiple regions.
  Minimum 10 years’ experience, supporting large scale enterprises and delivering small to mid-size IT Projects.
  

• IT certification (ITIL) or equivalent preferred.
  

• PMP Certification preferred.
  
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
  

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Engineer billing technical support vacancy

Engineer billing technical support vacancy
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Principal Engineer, Billing Technical Support – post pay services, the engineer shall be responsible for the Subscriber Management Services offered to Safaricom customers. The responsibility of the Billing technical support team shall include but will not be limited to the following equipment: CBS, ICT server and Roaming Bills Management.
Key Responsibilities:

• Take part in software upgrade and configuration changes for the existing equipment;
  
• Implementation of new services and system expansion;
  
• Resolve Faults on all equipment under Billing Technical Support responsibility and escalate to supplier if needed and follow up until resolution;
  
• Perform maintenance routines to ensure the system is up and running all the time;
  
• Ensure services continuously perform within or exceed KPI, ensure ability of the network to support specific forms of traffic, and to support end user experience SLAs;
  
• Improve internal and external processes;
  
• Transfer knowledge to first line maintenance;
  
• Participate in the implementation of new Projects and/or service;
  
• Reports to be prepared weekly on projects/activities planned, in progress, or completed;
  
• Health and Safety.
  

Role requirements;

• Degree in Telecommunication engineering/Electrical or Electronics engineering/IT with a bias in database management and scripting;
  
• CCNA certified;
  
• 2 years’ experience in telecommunication environment.
  
• Experience with Billing and VAS equipment will be an added advantage.
  

If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. The deadline for application is Friday 19th September 2014.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

Career Opportunities at FEP Holdings Limited

Career Opportunities at FEP Holdings Limited

FEP Holdings Limited is an investment group with investments spread in Financial services, Media, Hotels, Schools, Real Estate, Security & I.T. among others, each operating under very clear strategies. Currently FEP Group has interests and membership spread across 43 counties in Kenya  as well as in UK, USA, South Africa, Canada and Dubai. We currently have no openings keep checking.
The positions require candidates with strong organizational and interpersonal skills with the ability to prioritise, multi-task and work under pressure amidst competing demands.
Interested candidates who meet the required qualifications and experience should email their application letters, detailed CV listing three professional references and your 24 hours telephone contact to: recruitment@fep-group.com on or before stated dates. Only shortlisted candidates will be contacted for interviews.
FEP Holdings Limited is an equal opportunity employer, any lobbying or canvassing will lead to automatic disqualification.
FEP HOLDINGS LIMITED P.O. BOX 72367 – 00200 NAIROBI KENYA
EMAIL: recruitment@fep-group.com
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