Senior manager - technical support (M-pesa)

Senior manager - technical support (M-pesa)
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Head of Department-IS Operations, the position holder will manage the MPESA technical 1st line and 2nd Line support; team lead, co-ordination and collaboration with both internal and external MPESA operation support teams; Manage Resources both Human and material in provision of support to the MPESA systems, processes and functions; Interface with 3rd line support, partners and Vendor deliverables, contracts and licenses for all the MPESA system components within Safaricom and will be accountable for the performance and availability of the MPESA system.
Key Responsibilities:

• Plan, resource and deliver appropriate, proactive MPESA IT support, including skill analysis and training requirements, software and hardware resourcing;
  
• Mentoring, motivation and training of the relevant teams;
  
• Conflict resolution and ensuring good organizational climate;
  
• Ensure MPESA process and policy documents are functional and up to date;
  
• Manage the technical functions of the Safaricom Financial services eco-systems
  
• Ensure that all MPESA System Software, MPESA applications, infrastructure servers, storage, operating systems, Backups and related applications are designed, implemented and managed to meet the business’ requirements;
  
• Manage and lead a team of managers within MPESA technical support;
  
•  Define performance indicators, assign tasks, and define goals and objectives for the staff develop the skill base of the staff assigned, motivate, discipline and recommend reward of staff;
  
• Development and analysis of relevant management KPI reports on all aspects of MPESA system;
  
• Provide input to IS Operations departmental budget.
  

Role requirements;

• Msc ISM or MBA is preferred;
  
• Bachelor’s Degree in IT/Computer science or related field;
  
• UNIX, Microsoft, ITIL v3 certification and project management Certification;
  
• Oracle Certification especially database and applications;
  
• 4 years’ experience in IT Senior Management;
  
• 8 years’ experience in IT Administration working in a busy Telco or Bank;
  
• Business analysis skills ( Advanced level);
  
• Proven team leadership in a multinational IT environment preferably a telco or bank;
  
• Hands on skills in Networks/RDBMS/Unix/Windows servers/Programing applications;
  
• Excellent analytical and communication (written and verbal) skills along with meeting facilitation skills;
  
• Logical and physical data modeling, relational databases;
  
• Expertise in enterprise applications architecture;
  
• Communication and interpersonal skills;
  
• Problem solving skills;
  
• Decision making skills.
  

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Monday 25th August 2014.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi via E-mail to hr@safaricom.co.ke

Territory Sales Managers Vacancy

Territory Sales Managers Vacancy

Company Orange Telkom

Department Mass Market

Job Type Full-Time

Job Status Sourcing

Salary Range Per Month

Shift 8 AM to 5 PM

Minimum Education University - Undergraduate

Degree Title Degree in Commerce or a related

No of Jobs 1

Minimum Experience 2 Year

Job Duration Permanent

Start Publishing 15-08-2014

Stop Publishing 20-08-2014

Description

Position: Territory Sales Managers

Reporting to: Regional Sales Manager

Range: R3

Department: Mass Market

Role Purpose:

Primarily the TSM will be responsible for indirect generation of sales revenue through effective management of TKL partners in the assigned area.

This by ensuring availability of the company’s products and services in the area at all times and effectively aligning partners to meet the retail market objectives.

Key Duties and Responsibilities.

Grow Sales

Within the assigned Area he/she will ensure sales growth by developing innovative ways of increasing/growing airtime sales at the Point of Purchase; Value added services and connections by ensuring availability of the company products at all times within the area of Accountability; Generating and analyzing qualitative performance of the business.

Distribution

Effective implementation of distribution strategy in the trade to achieve availability and grow sales within the assigned area; Documented and actual implementation of trade distribution routines as per business Distribution Strategy/objectives; Attainment of Outlet Penetration (No of new outlets including Non Traditional Channels); Attainment of Communicated Availability targets; Adherence and completion of Daily, monthly trade routes and attainment of distribution service targets.

Sales Targets and Routines/ Processes

Achievement of the Area’s Monthly, Quarterly, Semi Annually or Annual sales targets in and ensure internal collaboration, team work development and implementation of key Management and sales routines; Airtime Usage and Sales; Subscriber acquisition/connection

Implementation and adoption of approved market routines in the Area of accountability.

Development of sales programs and branding

Prepare, plan and execute Area Sales programs aimed at market penetration, availability of the company products and services at all time and ensure shops are well branded according to Telkom Kenya and Orange brand guidelines in order to create awareness & ensure that stores are well stocked and sell at recommended sales prices; Documented and approved Monthly/Quarterly territory Plans aligned to the Area Business Plan;Effective executed sales programs in the Area as per targets set in the plan (number and Quality/Results of promotions/Road shows held).

Qualifications

Academic/ Professional Qualifications

Ø Bachelors Degree in Commerce or a related field from a recognized Institution.

Ø Minimum of 2 years experience in customer service, sales management or trade execution.

Ø Should be able to demonstrate experience in brand management and high level knowledge of the sponsorship environment

Ø Should be able to demonstrate understanding of the role of sponsorship to deliver commercial and brand objectives

Ø Knowledge of ethics and corporate governance ethos.

Ø Strong communication and presentation skills.

Capacity to propose solutions, make advices.

Preferred Skills

Key Competencies:

Good knowledge of modern communication techniques: mobile fax, data transmissions, WAP, GPRS; Very good knowledge of different handsets and their performances

interest for new mobile technology, awareness of this specific market; Fluency in English;

Representing/Selling the company products to dealers, retailers; Implementing/Coordinating sales initiatives; Influencing/Advising customers on company products & services

Problem solving/Designing solutions to sales related issues arising in the course of work to the satisfaction of customers; Planning route plans, sales promos & initiatives;

City Nairobi

Agreement If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest 20^th August 2014, providing an updated Curriculum Vitae (CV) with details of your current, telephone contacts and names of three referees while stating the position you are applying for through www.orange-tkl.co.ke . Only shortlisted candidates will be contacted.

Date Posted 15-08-2014 14:16:20

Apply Now

DIAGEO Financial Analyst vacancy

DIAGEO Financial Analyst vacancy
External Job Title Financial Analyst, PMIO
Auto ReqId 42589BR
Function Finance
Type of Job Permanent
Country Kenya
External Job Description
****Application deadline: 20th August 2014****

This role reports to the Finance Director, Partner Markets and Indian OceansLeadership Standards:
•Stands for what he/she feels is right and important, whatever is the audience.
•Think in the future, anticipate trends and opportunities.
• Values the differences in people, treating everyone with respect and dignity.
•Takes ownership for the performance outcomes that the total team needs to deliver and celebrates the successes of the team.
•Demonstrates deep personal accountability for great performance.
Purpose of the Role:
This is a key support role to the Finance Director.
Partner Markets and Indian Ocean (PMIO) reports to Africa Regional Markets (ARM), and comprising of over twenty Distributor/Contract brewing markets in West and Central Africa, plus Indian Ocean countries.
PMIO business unit covers the following countries:- Cote D’Ivoire, , Gabon, Togo, Benin, DRC, Congo,Equatorial Guinea, Chad, CAR, Mauritania, Sao Tome, Principe, Benin, Burkina Faso, Senegal, Cape Verde, Sierra Leone, Liberia, Gambia, Guinea Conakry, Guinea Bissau, Niger, Mali, Seychelles, La Reunion, Mauritius, Madagascar and Mayotte.
The Partner Markets (West and Central Africa) is geared to be the growth engine for ARM .These are relatively complex markets operated through 3rd party customers.
The focus is primarily on beer, with an enormous growth opportunity in premium imported spirits.
Key Responsibilities:
1. Lead the business performance agenda within PMIO, providing concise, quality management information on key business drivers.
2.Responsible for the timely and accurate production of a monthly BPM pack, R&O, AOP and strategic plan packs which guarantee full integrity of market financials in compliance with the shareholders reporting standards for sub-markets and oversight over the delivery of similar reports for WACA, Seychelles and Reunion.
3. Continuously research and build understanding and knowledge of the PMIO business   module from a commercial and financial perspective.
4. Develop a culture of data accuracy and integrity across all financial information.Reporting:
•Manage performance across the units with a view to forecasting future performance accurately
•Providing insightful performance review of key drivers behind net sales, A&P, overheads, cash and any others exceptional items both at hub and individual markets level.
•Consolidate PMIO Hub information into BPM pack and submit to the FD and GM for review.
•Support BPM Team and the ARM Finance Team with insights and estimates for performance reviews/BPM calls.
•Manage and report the PMIO Overheads to ensure complete and on budget of Spends on a monthly basisPlanning:
•Partner with various stakeholders (WACA sales and marketing, Amsterdam supply, DBS Budapest, Seychelles and Reunion Finance Teams etc) to drive the preparation of error free and timely Final Outlook, Stratplan and AOP numbers in line with the planning calendar.
•Liaise with Market Managers and hub GMs and other stakeholders to forecast sales volumes and leverage that to prepare robust PMIO R&Os on a monthly basis.
Qualifications and Experience:
•Business degree with accounting qualification
•Minimum 5 years experience in Financial Reporting, Consolidation and Planning.
•Strong relationship management skills
•Experience working with a virtual team would be an added advantage
•Financial & Management reporting (Local & international).
•Group IFRS and Reporting Requirements/Instructions
•Experience in risk management and controls
•Strong appreciation for processes, policies & procedures
•Excellent communication skills
To apply log on to

http://www.diageo-careers.com/en-row/searchandapply/Pages/SearchOpenings.aspx