A Sales Manager with Hilton Hotels and Resorts analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis
local market trends and competitor activity to identify business
leads
- Develop
customer accounts and travel within the local area to drive business
into the specific hotel/cluster and to increase market/customer
share in all revenue streams
- Negotiate
room rates/packages with corporate clients
- Develop
and implement creative local marketing channels, including social
media channels
- Prepare
company contracts for the hotel in accordance with current business
and pricing conditions
- Work
within current business strategies and recognising potential
opportunities
- Cooperate
with other departments in the hotel to create an exceptional Guest
experience and build strong, comprehensive sales programs
- Attend
Sales events, as required
- Produce
accurate and timely reports that meet the needs of the Sales
Director and senior management to include the reporting of
appointments, calls made and business leads
- Answer
customer queries in a prompt and professional manner
- Manage
staff performance in compliance with company policies and procedures
- Recruit,
manage, train and develop the Sales team
A Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive
attitude and good communication skills
- Commitment
to delivering a high level of customer service
- Excellent
grooming standards
- Flexibility
to respond to a range of different work situations
- Ability
to work under pressure and under own initiative
- Experience
in a sales role with a proven track record to close a sale
- Knowledge
of local market
- Knowledge
of hospitality
- Passion
for sales and for achieving targets and objectives
- Degree-level
qualification in a relevant field would be advantageous
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
To apply log on to http://jobs.hiltonworldwide.com/en/jobs/descriptions/sales-manager-job-nairobi-nairobi-area-4663233?cntry=kenya
